Zócalo Health - Senior Product Manager, Care Operations

• 5+ years of product management experience or equivalent experience owning complex operational systems • Experience working on healthcare operations, care coordination, or EHR-adjacent products • Experience managing system transitions, migrations, or vendor sunsets • Comfort balancing stewardship of existing systems with forward-looking product development • Strong ability to operate in ambiguous, early-stage environments • Demonstrated ownership of outcomes, not just delivery of requirements • Experience partnering closely with Engineering, Design, and Operations teams • Excellent communication and stakeholder management skills • Comfort using AI-enabled tooling to accelerate product development and operational workflows • Experience with care delivery workflows, value-based care, or Medicaid populations • Familiarity with Athena or similar EHR systems • Experience working with external development partners or vendors • Background in workflow-heavy or operationally complex domains • Experience operating across multiple product teams, maintaining consistency and standards while teams execute independently • What you can expect from Zócalo Health • Competitive salary • Equity compensation package • Comprehensive benefits including medical, dental, and vision • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.