Eve - Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)
Requirements
• 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment. • Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes. • Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce). • Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles. • Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion. • Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes. • Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences. • Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations. • Experience in a high-growth B2B SaaS startup (Series A–C preferred). • Experience building or scaling Deal Desk, Commercial Operations, or Quote-to-Cash processes. • Familiarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing models. • Experience supporting complex commercial transactions, including enterprise, multi-year, and non-standard deals. • Advanced proficiency with Excel/Google Sheets and experience with BI/reporting tools. • Experience with HubSpot, DealHub, or similar CRM and CPQ platforms. • Experience leveraging AI tools and automation to improve commercial operations and workflow efficiency. • Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience). • Location Due to our sales teams being fully distributed, the ideal candidate will reside in the Mountain or Central time zone. If a candidate is in the Bay Area, they will work in a hybrid capacity in our office in San Mateo 3 days per week Compensation Base + EquityTier 1: Bay Area $140,000 - $180,000Tier 2: Denver, Chicago, Phoenix, Dallas, Houston, Austin: $120,000 - $160,000 Tier 3: Other $110,000 - $150,000 • Location
Responsibilities
• Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution. • Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements. • Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities. • Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements. • Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility. • Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement. • Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.
Benefits
• Final compensation will be determined based on a variety of factors, including but not limited to relevant experience, skills, interview performance, and the scope and level of the role and candidate. • $110,000—$160,000 USD • 💰 Competitive Salary & Equity💹 401(k) Program with Employer Matching⚕️ Health, Dental, Vision and Life Insurance🩼 Short Term and Long Term Disability🚗 Commuter Benefits*🧑💻 Autonomous Work Environment🖥️ Workplace Setup Reimbursement🏠 Telecomm Stipend🏝 Flexible Time Off (FTO) + Holidays🚀 Quarterly Team Gatherings🥪 In office Perks*
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