Remote Revenue Manager BeNeLux(m/f/d)
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Requirements
- C2-level Dutch proficiency and fluency in English with excellent communication skills.
- Currently based in the Netherlands, Belgium, Luxembourg or in CET timezone.
- A problem solver with a passion for tech, numbers, and innovation.
- Prior experience as a Revenue Manager in the Hotel Industry.
- Ideally, you hold a degree in business or hospitality.
- Strong analytical skills, with the ability to interpret data, assess customer needs, and offer actionable recommendations.
- Exceptional communication skills, capable of clearly educating clients on strategies, system functionalities, and best practices.
- Calm under pressure, able to manage urgent or challenging client inquiries with professionalism.
- A customer-focused mindset, with a deep understanding of the challenges and goals faced by hospitality businesses, acting as a trusted advisor.
- Additional languages, particularly French, will be highly valued.
Responsibilities
- Are you ready to make a real difference in the hospitality industry? As a Revenue Manager at RoomPriceGenie, you’ll be the trusted advisor to our clients in the BeNeLux region, helping them optimise their revenue management strategies and fully leverage our platform. Your expertise will drive customer success, ensuring clients not only meet their goals but exceed them, while you collaborate with our product team to shape the future of our system.
- At RoomPriceGenie, we value creativity, problem-solving, and a client-first mindset. Your insights will directly impact how we grow, and your proactive approach will ensure clients stay happy and engaged throughout their journey with us.
- Conduct performance review sessions, identifying areas for improvement and proposing upselling opportunities to help clients achieve their business goals.
- Deliver tailored training sessions based on individual client needs, such as onboarding new teams, refresher training, or addressing specific knowledge gaps.
- Proactively monitor account health, identifying performance trends, addressing potential issues before they escalate, and ensuring client satisfaction.
- Serve as the primary point of contact for key clients within the BeNeLux region, guiding them through their revenue management strategies and maximising their success with our system.
- Work closely with the Product team to relay customer feedback, helping refine our platform to meet the real-world needs of our clients.
Benefits
- At RoomPriceGenie, we don’t just offer jobs; we offer an adventure! 🚀 Join us in an exciting startup atmosphere where you can grow your career while changing the world for tens of thousands of independent hoteliers. 🌍 Our global and diverse team is fueled by passion and a shared mission. We thrive in a culture that’s all about transparency, respect, and making a real impact together.
- Here’s what you can expect when you become part of our Genie family:
- Remote-First Model: You can work flexibly from anywhere. 🌍🧑💻At the same time, we support co-working and you’re of course welcome to work from our offices in Mannheim, Berlin, or Sydney whenever you like. 🏢
- One Team, One Vision, One Goal: We’re in this together! 🤝 Our Genies are laser-focused on our mission, collaborating to make magic happen. ✨ It’s no wonder we score a stellar 9.3 from our team members! 🌟
- Epic Team Gatherings: Every year, we bring our global crew together 🌎 for a week of networking, brainstorming, and fun. 🎉 Plus, enjoy regular hangouts in our offices to keep the camaraderie alive.
- Growth and Development: We’re all about lifelong learning! 📚 Level up your skills with personal and professional development opportunities. You’ll even snag up to three extra days off each year to focus on your growth. 📈
- 5 Years? 5 Weeks! Stick with us, and we’ll reward your loyalty. After five years, you’ll earn an incredible five weeks of bonus vacation time 🏖️ to recharge and explore the world. 🌍
- Birthday Celebrations: It’s your day, so take it off! 🎂 Celebrate your birthday the way you want, guilt-free.
- Flexible Hours: We get it—life happens! ⏰ We offer flexible working hours to help you balance your work and personal life seamlessly.
- Wellbeing Matters: Your mental health is a top priority. 🧘 Every Genie gets access to Headspace, the leading meditation app, to help you cultivate a happier, healthier, and more zen life. 🌿
- BetterHelp Support: We also offer BetterHelp, a professional online therapy and counseling platform, giving you additional support whenever you need it.💛🧠
- We kindly ask that recruitment agencies refrain from reaching out regarding this vacancy. Thank you for your understanding.
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