Scotch - Product Designer
Requirements
• 4+ years of product/UX design experience in a startup or fast-moving environment. • Portfolio demonstrating end-to-end work, including research, problem framing, and shipped product. • Experience designing data-heavy web products, such as dashboards, reports, or transaction views, that stay clear as complexity grows. • Experience designing responsive experiences that work across desktop, tablet, and mobile. • Strong visual and interaction design skills. You sweat the details that matter for users and know when to push and when to ship. • A skilled researcher who can plan discovery, synthesize findings quickly, and turn ambiguous problems into clear design direction. • Experience partnering closely with PMs and pushing back constructively. You help define the problem, not just solve it. • You think in systems, not screens, and care about patterns, consistency, and how designs scale. • Comfortable working alongside engineers in a fast-moving R&D environment and understanding implementation constraints. • Proficient with Figma and Claude, and able to prototype quickly to test assumptions and communicate behavior • Experience designing complex B2B or operational workflows (retail, logistics, or similar). • Experience designing integrations, settings, or configuration flows that connect with third-party tools. • Familiarity with design systems—building them, maintaining them, and getting others to use them. • You actively use AI tools in your own workflow and are excited to design AI-assisted experiences that feel human and intentional. • Some exposure to frontend development or a strong mental model of how the design-to-build handoff works.
Responsibilities
• Own the design of how merchants manage customer orders, transactions, payments, and integrations in the back office, both the experiences that exist today and the new ones we build next. • Lead discovery with store owners and managers through interviews, usability testing, and in-store visits when possible, and turn what you learn into clear design decisions. • Make complex information easy to understand and act on, from payouts and fees to sales reports and transaction histories. • Design clear experiences for connecting and managing partner integrations, so merchants trust how their tools work together. • Design responsive experiences that work well on mobile and tablet, so merchants can check their business away from a desktop. • Partner closely with product managers to define requirements and challenge assumptions. Be the voice that asks "Did we solve the right problem?" before we ask "Did we build it right?" • Collaborate with engineers to bring designs to life faithfully, stay curious about frontend capabilities, and help drive our evolving AI-assisted design and build loop. • Contribute to and help evolve our design system, establishing patterns for data-heavy views like tables, filters, and detail pages. • Collaborate with other designers across back office and in-store experiences so Scotch feels like one product. • Participate in the full product lifecycle, including roadmap conversations and post-launch iteration. • Bring a point of view, not just execution.
Benefits
• Compensation: The anticipated base salary range for this position is $150,000-$160,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity. • Competitive equity package • Comprehensive medical, dental, and vision coverage • Unlimited flexible PTO • [Travel expenses fully covered] • A real product with real users: your design decisions affect store managers navigating live operational complexity every day. • A real product with real users • True design ownership: you’ll shape the product, not just execute on specs. • True design ownership • A tight-knit engineering and product team that takes design seriously
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