pointclickcare - (Canada) Revenue Enablement Systems Specialist
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Requirements
• Ability to analyze workflows, identify inefficiencies, to create effective enablement plans. • Basic proficiency in interpreting data and creating actionable insights; familiarity with tools like Power BI. • Working knowledge of Salesforce. • Strong ability to partner with cross-functional teams and translate business needs into practical solutions. • Experience driving adoption of new processes and systems through training, communication, and feedback loops. • Some experience with multiple platforms in the stack (Gainsight, Gong, Kantata, Power BI) • Ability to connect system/process improvements to revenue growth and organizational goals. • Comfort with data flows, integrations, and system architecture concepts (not coding-heavy, but understanding how systems interact).
Responsibilities
• Partner on Strategic Initiatives & Process Innovation: Collaborate with the Strategy & Continuous Improvement team to evaluate vetted requests and translate them into scalable solutions that enhance revenue performance. Identify opportunities to streamline workflows and improve cross-functional alignment across Sales, CS, and RevOps. • Drive Best Practices Across Systems & Processes: Champion industry best practices for forecasting, pipeline management, customer health, and project delivery using tools like Salesforce, Gainsight, Kantata, Gong, and Power BI. Ensure processes are optimized for efficiency, data integrity, and actionable insights rather than just system configuration. • Lead Solution Enablement: Design holistic enablement plans that integrate technology, process, and people—focusing on usability and adoption. Develop frameworks, playbooks, and governance models that standardize how revenue teams leverage systems for maximum impact. • Enable Change Management & Continuous Improvement: Partner with stakeholders to implement new processes and tools, ensuring smooth adoption through training, communication, and feedback loops.
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