Varicent - Cloud Operations Engineer

• Bachelor's degree in Computer Science, Software Engineering, or equivalent experience. • 2 – 4 years of professional experience in a DevOps role. • Previous experience working on a client-facing product or service in production. • Architecture & Cloud Infrastructure: • Exposure to modern SaaS application architecture. • Knowledge of IaaS and cloud platforms such as IBM Cloud, AWS, Azure, and Google Cloud Platform. • Programming & Automation: • Experience in automation and software development with proficiency in languages such as Java, Python, Ruby, C/C++, or PL/SQL. • Scripting capability in PowerShell, BASH, or Python. • Knowledge of configuration management and automation tools such as Chef, Puppet, Ansible, and AWS CloudFormation. • Systems & Networking: • Strong technical knowledge of operating system administration for Windows Server and Linux (RedHat/CentOS, Ubuntu). • Good knowledge of networking principles, with experience in firewalls, load balancers, hardware configurations, and database servers. • CI/CD & Containers: • Experience implementing, delivering, and troubleshooting CI/CD build pipelines (Jenkins, Git, GitHub, and AWS integration). • Experience in container technology and microservices, including container application implementation and troubleshooting with Docker (Engine, Images) and management utilities (Kubernetes). • Databases & Monitoring: • Experience in SQL and PostgreSQL server administration (backup/recovery) and T-SQL scripting. • Strong knowledge of monitoring and log management tools (NewRelic, CloudWatch). • Soft Skills & Core Competencies: • Strong troubleshooting and communication skills. • Demonstrated ability to learn new technologies and frameworks. • FIRST 30 DAYS: GETTING STARTED • Learn the Cloud Operations environment, infrastructure, tools, and support procedures. • Familiarize yourself with deployment workflows, monitoring tools, and automation practices. • Shadow team members during troubleshooting, maintenance, and production support. • FIRST 60 DAYS: BUILDING MOMENTUM • Handle routine support requests, troubleshooting, and infrastructure maintenance. • Support deployments, upgrades, and automation initiatives. • Monitor system performance and collaborate with Development, Architecture, and QA teams. • FIRST 90 DAYS: HITTING YOUR STRIDE • Independently manage assigned Cloud Operations tasks and resolve technical issues. • Improve automation, monitoring, deployments, and operational processes. • Contribute to infrastructure scalability, reliability, and performance improvements. • For this role, the estimated annual base salary range is between $450,900.00 - $591,700.00 MXN. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process. • This posting is for a existing vacancy. • existing • This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.