chartis - Partner
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Requirements
• Bachelor’s degree is required; advanced degree is preferred • 10–15+ years of experience in hospital operations, healthcare consulting, throughput transformation, capacity management, or health system operational leadership • Deep expertise in patient flow optimization, length of stay reduction, emergency department operations, bed management, and command center operations • Experience leading or enabling AI-driven operational transformation initiatives that embed AI-enabled solutions into healthcare workflows and performance improvement efforts • Demonstrated success implementing operational transformation initiatives at scale • Experience working within complex health systems and matrixed organizations • Strong executive communication and stakeholder management capabilities • Experience collaborating with analytics, data science, or AI teams • Strong understanding of operational KPIs and healthcare performance improvement methodologies • PREFERRED CERTIFICATIONS/TECHNOLOGIES • Epic (ADT, capacity management modules) • Command center tools (TeleTracking, GE, etc.) • Lean / Six Sigma • Predictive analytics / AI exposure • Salary range: $251,500-$388,500, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.
Responsibilities
• Lead AI-enabled Throughput and Command Center transformation engagements within Chartis’ Performance Transformation Line of Business, directing engagement teams, guiding strategic problem solving, and overseeing analyses, client deliverables, and implementation activities • Design and scale AI-enabled command center operating models that improve real-time hospital operations, patient flow, and enterprise capacity management • Identify ways to optimize emergency department throughput, inpatient flow, discharge planning, and care transitions across health systems through data analytics • Embed predictive analytics and AI-enabled decision support into bed management, staffing, and throughput workflows • Drive cross-functional collaboration among clinical and operational teams with cross-functional AI, analytics, product, and technology teams to develop scalable AI-enabled offering • Build and maintain trust-based relationships with existing and prospective clients, drawing upon healthcare knowledge and insights to surface and discuss issues within and beyond the scope of specific consulting engagements • Embody the role of people leader by cultivating strong relationships with colleagues, as well as mentoring and developing consulting colleagues • Help maintain a collaborative culture that attracts world-class, passionate, and mission-driven consultants • Support go-to-market strategy, client pursuits, and thought leadership activities
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