modal - Global Workplace Lead
Requirements
• 5+ years in workplace, facilities, or office operations, ideally at a high-growth tech company where you built programs rather than inherited them. • 2+ years of people management, including leading team members through office moves or openings. • Experience overseeing workplace operations across multiple offices, ideally in more than one country. • Strong taste and judgment — an instinct for what looks and feels like Modal. • A clear willingness to take a hands-on approach and dive into the details. • Demonstrated ability to influence cross-functional partners and translate company strategy into effective local execution. • The ability to thrive in a fast-paced workplace with rapidly changing priorities. • Excited to be in an in-office role, collaborating with team members IRL. • Willing and able to travel to Modal offices globally.
Responsibilities
• Manage and develop a team of workplace services professionals: setting direction, coaching performance, and building a high-functioning team. • Own operational quality across every office by tracking service levels and space utilization, spotting patterns, and fixing the underlying causes of recurring problems. • Stay ahead of what the business needs next by keeping a pulse on both local realities and company-wide priorities. • Build the global budget and vendor strategy for workplace experience, and hold contractors and service providers accountable to clear performance expectations. • Guide workplace experience through major transitions, including new office openings and relocations. • Shape how Modal's brand and culture show up physically — bringing the same clarity, craft, and attention to detail to our spaces that we bring to our product. • Synthesize data, stakeholder input, and business context into recommendations for continuous improvement.
Benefits
• $180K – $225K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here
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