primer.io - Engineering Manager - Partners

• Experience managing a team of software engineers, with real accountability for their delivery, growth, and performance, not just coordination. • Enough technical depth to be respected by strong engineers: you can interrogate a system design, spot the wrong trade-off, and recognise when the information you've been given doesn't add up. • A background building and operating platform, API, or integration-heavy systems, ideally ones consumed by developers outside your own company. • Comfort operating with high autonomy and little process: you resolve ambiguity rather than wait for it to be removed. • The judgement to know when a change is significant enough to pull in Staff Engineers or trigger a design review, and the credibility to hold that line. • Experience with developer platforms, marketplaces, or ecosystem products where third parties build on what you ship. • Exposure to payments, fintech, or other complex infrastructure domains, though depth of engineering leadership matters more than the specific industry. • You may not like it here • Primer is remote-first. There's no office to walk into for context or a read on how things are going, and that applies doubly when you're the one your team looks to for direction. • Much of your team's work is in the hands of external partners. You won't control their timelines or their integrations, and a clean release can still surface problems you didn't cause but now have to help resolve. • We keep the management layer thin. You won't have a large support structure above you removing obstacles, and you're expected to stay close enough to the technical work to lead it credibly. • You'll own a broad surface across two sub-teams with real underlying complexity. You're expected to deal with that thoughtfully and keep raising the bar, not work around it. • 🚫 YOU MAY NOT LIKE IT HERE IF: • You enjoy working in an office-setting, we are remote-first and always will be! • You are not comfortable with shifting context and navigating ambiguity • ✅ A TYPICAL INTERVIEW PROCESS • An initial intro call with a Talent Partner • An interview with the Hiring Manager • Challenge Stage - Contextualised to the role • A final, values-alignment interview • WHAT’S THE CULTURE LIKE AT PRIMER? • We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). • We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workations, our annual company retreat, and co-working space access worldwide. • Finally, let’s go ahead and say it. The work that we do is challenging. Scaleups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.