Zeta Global - Lead Sr. Business System Analyst
Requirements
• Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE’s, etc • Ability to understand and represent the needs of the end user in a software development environment • Strong consultative and advisory skills. • Excellent written and verbal communications. • Strong MS Office skills (Word, Excel, PowerPoint). • Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements. • Ability to communicate complex technical concepts to technical and non-technical audiences. • Subject matter expert thought leader (supports organization’s processes and procedures and can implement a new product or major modifications from start to finish). • Web-services experience with RESTful APIs desired • 5+ years of experience with software implementation from requirement through design, development, and user acceptance • Bachelor's Degree or higher in technology-related field or relevant experience in implementing software. • 4+ year's experience using Snowflake • Must be willing to travel
Responsibilities
• Lead project scoping:- Gather and define project requirements - Understand client workflows and business goals - Elicit and comprehend use cases- Learn existing technical and data infrastructure - Conduct gap analysis between application and stated customer requirements - Set expectations Think strategically to define solution recommendation:- Collaborate with Architects and Developers - Estimate project impact (resources / hours) - Document recommended solution - Support client team with presentation and review process Maintain Documentation:- Draft requirements documents/functional specifications - Update changes throughout the project lifecycle - Author and manage tickets for internal communication Contribute to successful execution and QA:- Serve as internal SME on the solution - Collaborate with development, QA and production support teams through project lifecycle- Proactively identify and address project risks- Support QA and UAT to ensure requirements are met Other responsibilities: • Lead project scoping: • Think strategically to define solution recommendation: • Maintain Documentation: • Contribute to successful execution and QA: • Become a product expert - Manage multiple competing priorities through effective organization and communication - Recommend and institute best practice and methodology and tools - Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications:
Benefits
• Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! • The salary range for this role is $140,000 - $155,000, depending on location and experience. • PEOPLE & CULTURE AT ZETA • Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. • We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ • ZETA IN THE NEWS! • ZETA IN THE NEWS! • https://zetaglobal.com/press/?cat=press-releases
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