10a Labs - Threat Investigation Engineer
Requirements
• Strong software engineering experience, particularly in Python and backend application development. • Python and backend application development • Experience with platform engineering, site reliability engineering (SRE), or production operations. • Experience building, deploying, debugging, and maintaining production software systems. • Familiarity with REST APIs, backend services, asynchronous processing, and system integrations. • Practical experience working with AI-powered applications, LLM APIs, or model-assisted development tools. • Strong troubleshooting and debugging skills, with the ability to investigate unfamiliar systems and resolve complex production issues. • Experience supporting production environments, including monitoring, incident response, and reliability improvements. • Ability to independently scope technical problems, prioritize work, and deliver maintainable solutions. • Strong communication skills and experience collaborating with technical and nontechnical stakeholders. • Sound judgment when handling sensitive information, operational incidents, and time-sensitive technical challenges. • Availability to participate in scheduled on-call coverage, including weekends and holidays. • Experience with asynchronous job processing, background workers, task queues, or distributed systems. • Familiarity with cloud infrastructure and services such as AWS, GCP, or Azure. • Experience building internal tools, workflow automation, or investigator-facing applications. • Familiarity with observability tools, structured logging, alerting, and incident management practices. • Experience working in cybersecurity, trust and safety, threat intelligence, or other high-stakes operational environments.
Responsibilities
• Design, develop, test, and maintain backend services and AI-assisted applications that support threat investigation workflows. • Partner directly with investigators to understand operational challenges, identify opportunities for improvement, and translate requirements into practical engineering solutions. • Build and integrate AI-powered features, APIs, and services that improve the efficiency, accuracy, and reliability of investigation processes. • Troubleshoot and resolve production issues, including failed workflows, processing delays, data inconsistencies, and system errors. • Participate in rotating on-call coverage, including weekends and holidays, to diagnose issues, implement fixes, and escalate when necessary. • Improve system reliability and observability through monitoring, logging, automated testing, documentation, and operational tooling. • Investigate complex technical issues across backend services, data pipelines, and AI-assisted workflows, identifying root causes and implementing sustainable solutions. • Collaborate with engineering and platform teams to deploy improvements, maintain system stability, and support evolving operational needs. • Own engineering tasks end-to-end, from understanding user requirements and designing solutions to implementation, testing, deployment, and maintenance.
Benefits
• Location: • Schedule: Includes rotating on-call coverage, with weekend and holiday availability required. • Schedule: • This role supports sensitive safety and threat investigations and may involve exposure to potentially distressing case information.
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