Pair Eyewear, Inc. - Key Account Manager
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Requirements
• Relationship-driven and highly collaborative, with a strong customer-first mindset • Commercially minded with a strong understanding of sales performance and growth levers • Detail-oriented and organized, able to manage multiple accounts and priorities simultaneously • Proactive and resourceful, with a bias toward action and problem-solving • Strong communicator who can build trust with both internal and external stakeholders • Comfortable working cross-functionally in a fast-paced, evolving environment • Data-driven and analytical, with the ability to translate insights into action • 5-7+ years of experience in account management, wholesale, or B2B sales (preferably in retail, consumer goods, or optical) • Experience managing multiple accounts and driving revenue growth • Strong analytical skills and experience working with sales and inventory data • Proven ability to collaborate cross-functionally across operations, marketing, and planning teams • Excellent communication and relationship management skills • Experience using CRM and reporting tools • Experience in the optical, eyewear, or broader retail industry • Familiarity with wholesale distribution models and retail partner dynamics • Experience with tools like Monday, Looker, or similar CRM/BI platforms • Experience supporting product launches or trade marketing initiatives • Background working with regional or national retail chains • SOME BENEFITS AND PERKS OF WORKING AT PAIR • Health, vision and dental insurance • Generous vacation policies • Competitive salaries with equity opportunities • Retirement savings plan options • Free eyewear (plus discounts for family and friends) • At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $110,000 - $130,000 and will depend on your skills, qualifications, and experience. In addition to base salary, this role is also eligible for a discretionary bonus, as well as potential short-term and long-term incentive compensation. We encourage all interested candidates to apply.
Responsibilities
• Manage and grow relationships with regional and mid-tier optical retail chains across North America • Support the Sales Director in executing national sales strategies and account-level growth plans • Own day-to-day communication with assigned accounts, ensuring strong alignment and responsiveness • Drive revenue by identifying upsell opportunities, expanding assortments, and developing new partnerships • Lead assortment planning, order forecasting, and sell-through analysis to optimize account performance • Prospect and onboard new regional optical accounts aligned with Pair’s growth strategy • Support pitch development, proposals, and follow-up with prospective partners • Partner with Sales Operations, Planning, and Logistics teams to ensure accurate order flow and timely replenishment • Collaborate with Trade Marketing and Merchandising on product launches, seasonal campaigns, and assortment updates • Support account reporting and business reviews, surfacing insights and growth opportunities to leadership • Monitor sell-out data and inventory levels to inform replenishment and planning decisions • Track and analyze key performance metrics (sales, AOV, returns, attachment rate, campaign performance) • Maintain accurate account data and reporting across CRM and internal systems (e.g., Monday, Looker)
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