1mind - AI Conversation Designer
Requirements
• 3-5 years of relevant experience in AI agents, LLMs, conversation design, or related fields • Strong command of language: you can hear when a response sounds scripted, off-tone, or wrong • A record of diagnosing problems from transcripts and explaining how you knew a fix worked • Mastery of LLM Prompting: Strong experience with LLM prompting, particularly with OpenAI and Anthropic models. This includes hands-on experience with APIs and mastery over prompt parameters and components—not just using ChatGPT or Claude • Technical Floor: Comfort with quick prototyping and iteration. You can read a system prompt, work in a console, call APIs, and incorporate them into your prototypes, and you write light code (for example Python) to get there. • Additional Skills: Copywriting, data science, and software engineering skills are a plus
Responsibilities
• Design the architecture for specialized subagents operating within a live customer conversation, including technical Q&A, product and pricing expertise, discovery, objection handling, demo selection, account research, compliance, and action execution • Build routing and delegation systems that determine when to answer directly, invoke a subagent, run specialists in parallel, ask a clarifying question, use a tool, escalate to a human, or decline an unsafe action • Define contracts between the primary conversational agent and its subagents: inputs, context boundaries, structured outputs, confidence, evidence, latency budgets, cancellation behavior, and failure handling • Master Our Dialogue Platform: Become an expert, answer questions, and train others on prompting both within and outside of our platform • Train our Superhumans: Use prompting, RAG knowledge-base creation, and fine-tuning to enhance our AI capabilities • Prototype development: Create small-scale prototypes and ai-assisted coding to test complex prompting and data workflows • Multi-media prompting: Develop prompting strategies and workflows that include various types of media (images, video, etc.), with a focus on LLMs and text embedding models
Benefits
• Remote-first, fast-moving culture with ownership, autonomy, and impact from day one • Fine-tune your AI-whispering skills with real-world impact • Work at the intersection of AI research, infrastructure, and real-time human-AI interaction • Design for a product that lives at the intersection of visual design, voice, motion, and intelligence • The salary range for this position is $100,000 to $150,000. The compensation package for this position also includes stock options and company-paid benefits. 1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. The hiring manager will share more details about the full compensation package and benefits as you move through the process.
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