Affirm - Staff Product Manager, Comms Platform
Responsibilities
• Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities. • Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms. • Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners. • Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans. • Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem. • Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed. • Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment. • What we look for • What we look for • 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms. • Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required. • Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap. • Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs. • A track record of taking products beyond launch and driving adoption across multiple teams or customer groups. • Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints. • Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions. • Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process. • A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure. • Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn. • This is a remote-first position based in the UK with the option to work from our London office for candidates who prefer an office environment.
Benefits
• Base Pay Grade: P • Equity Grade: UK 7 • Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. • Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. • GBR base pay range per year: £142,000 - 190,000 • : £142,000 - 190,000 • Location: Remote UK • Remote-first with flexibility built inAffirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. • Remote-first with flexibility built in • Benefits designed for youOur benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. • We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. • For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. • By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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