hockeystack - Forward Deployed Consultant - Remote
Requirements
• 2+ years in management consulting, client advisory, or a strategic customer-facing role • Strong business acumen with the ability to understand complex GTM motions and connect customer challenges to strategic solutions. • Excellent stakeholder management — you're comfortable presenting to senior leaders and navigating complex organizations. • Highly analytical — you're comfortable digging into data, identifying patterns, and using quantitative insights to structure ambiguous problems, scope projects, and communicate clear recommendations. • Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a strong plus. • Ownership-first mindset — you take initiative, move fast, and figure things out. • You thrive in early-stage, high-urgency environments where speed and impact matter.
Responsibilities
• Build deep, ongoing relationships with customers to understand their evolving business challenges, goals, and GTM strategies. • Translate customer problems into clearly scoped internal projects, partnering with Product, Engineering, and Data teams to drive solutions. • Act as the customer's strategic advocate internally — ensuring their needs shape our roadmap and priorities. • Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization. • Identify opportunities to expand customer usage and deepen platform adoption based on their evolving needs. • Collaborate with Account Management and Data teams to ensure continuity from launch through long-term engagement. • Bring a consulting mindset to ambiguous problems — structure the question, gather the right inputs, and deliver a clear recommendation.
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