HSPG - AI Analyst

• A numerate, technical or analytical degree, or equivalent. Computer science is welcome, not essential. • Things you’ve built yourself, which matter more to us than where you studied. • Strong working knowledge of Claude and Claude Code, comfortable with GitHub, and unfazed by messy data. • ACCOUNTABILITY • You are accountable for: • Helping design and deliver AI training across the business. • Building dashboards, automations and other internal tools, as prioritised by the AI Manager. • Connie amends, where required. • Being the first point of contact for questions about our software and AI tools. • You are not accountable for: • Long-term tech-stack planning. • Leading Connie rollout. • IT support, hardware and infrastructure. • OBSESS • These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you. • Commercial AI: you look for where AI can save us time or increase our capabilities, whether that’s through how we use it or what we build with it. • Commercial AI: • Curiosity: you ask excellent questions to understand how our tech works, how our systems connect and how each team operates. • Curiosity: • Successful implementation: new systems only add value once team members adopt them, so you don’t count a build or system as a success until the people around you understand it, use it and are as excited about it as you are. • Successful implementation: • EXCEL • You are excellent at these areas: an expert. • Technical ability: you’re hands-on with tech and pick things up quickly. You keep up as it changes, put new tools to practical use and get to know the systems we run on, like Connie, inside out. • Technical ability: • Problem solving: you identify the root cause of a problem using first-principles thinking, then evaluate alternative solutions and recommend the best one. • Problem solving: • Communication: you put complex, unfamiliar technical concepts into layperson’s terms, so team members understand them and become more capable, not more dependent on you. • Communication: • 90-day wins • Early traction and strategic control. • You will have met every team, mapped how they work, and produced a list of where tech and AI could help each one, for the AI Manager to prioritise. • Designed a tiered AI training programme with the AI Manager, delivered the first level, and set up weekly office hours where team members bring their technical questions to you. • Made changes to our in-house tools where beneficial, and produced a list of where each one could be improved next. • 12-month impact outcomes • Material impact and results within first 12 months. • Time saved across the business equal to three months of one person’s working time, logged in our AI wins tracker. • Average AI confidence across the business at 7 out of 10 or higher, measured by a survey every two months from your first month. • Independently built three new tools that help the business work faster or increase its capabilities. • You have made yourself the go-to person for Connie, from helping team members make full use of it to changing its configuration. • Core behaviours • Core behaviours