Relay Technologies - Associate Chief of Staff

• Experience: 2–4 years experience with a mix of consulting, and start-ups; founder’s office, operations, or strategy roles in high-growth environments. • Strategic Executor: Ability to take ambiguous problems, break them down, and drive toward solutions. • Strong Communicator: Excellent written and verbal communication skills; able to clearly synthesize and present ideas. • Collaborative Operator: Skilled at working with diverse teams and building trust across functions. • Growth Mindset: Comfortable in a fast-paced environment; eager to learn, adapt, and take initiative. • FAST AND FOCUSED HIRING PROCESS • 1. Talent Acquisition Interview – 30 min • 2. Hiring Manager Interview – 45 min • 3. Case Study / Strategic Scenario – 60 min • 4. Values & Team Interviews – 2 x 30 min • 5. Decision and offer within 48 hours — our process mirrors our pace of work, typically completed in a week. • Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.