Keyloop - Manager Implementation
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Requirements
• Must come from a relevant business vertical background and have a proven track record of involvement in implementing and maintaining similar processes and business improvement programmes. Understanding of implementing Quality processes like ISO, ITIL, Six Sigma & Lean Engineering is a distinct advantage. • Must have the ability to define and maintain standard end-to-end business process for the business vertical and work with product team to create efficiently deployable products. • Must able to demonstrate a proven track record of creating and executing on large strategic change programs. • Proven track record of successful people management, leadership skills and people development. • Must be very strongly process-driven with a track record of successfully handling considerable change and the ability to work under pressure. • Commercially aware with very strong analytical skills. • Knowledge of the Automotive industry (desirable, not essential) • Ability to advise, persuade and influence people in a professional and effective manner • Must be able to plan and deliver multiple tasks simultaneously and to effectively organise workload. • Must demonstrate outstanding verbal and written communication skills. • Open for challenges and striving for continuous improvement, motivating and engaged • A team player who is influential and builds good working relationships across all functions. • Flexibility, integrity and problem-solving skills are a pre-requisite to be successful in this role • Technical / Professional qualification • o Qualification in implementing quality process is desirable but not essential. E.g. Six Sigma Green Belt. • Technical / Professional qualifications • o Exposure to the automotive industry
Responsibilities
• Strategy & Planning (Standardization, efficiency and adaptability to evolving product) • Define and own an ever evolving standard blue-print for the module that is aligned to new M&A/Legal & Fiscal requirement/ Dealer composites/product enhancements • Investigate module specifics in various geographies and work with P&E to ensure parameterization to ensure interchangeability of associates on projects. • Assist sales in pre-sales technical requirement analysis on strategic and one-off/ type 3 projects. • Lesson learnt sessions/activity based “time spent” analysis to build efficiency • Identify and implement deploy automation • Attend product sprint reviews to ensure product alignment to blue print • Results Accountability (Focus on achieving objectives) • Sets high standards of performance for self & others in delivering results. • Ensures associates spend time evaluating and enhancing team skill set. • Identifies product problem areas and working with R&D to resolve the same • Effectively balances many priorities to achieve business results • Makes informed decisions based on facts and associates’ perspectives. • Financial Management (Understanding ok keyloops financial levers to achieve business results) • Describes how keyloop drives profitability in basic terms • Explains how team results impact revenue and expenses and • Ensures connection between individual and team goals. • People leadership • o Communication: • Motivate the team to align to keyloop’s vision and values • Demonstrate flexible communication style based on settings (1-on-1, small/large groups, peers, direct reports, external clients etc.) • Offer information that associates need to perform with pride. • o Building Talent (Build capacity for short & long term) • Establishes clear goals and targets • Gives feedback effectively and in a timely manner • Values the diverse talent, skills and perspectives of team members • Supports professional and personal development of associates • o Relationship building • Collaborates as an effective team player within and across departments • Conduct/attend cross-link sessions with other module leads • Leverages formal and informal networks to accomplish objectives • Market leadership (Leverage external factors to drive growth) • o Client focus • Actively seeks and applies information about client needs – Periodic visits to key customers to pro-actively understand dealership strategy. • Improves processes and procedures to enhance customer experience • Assist project managers in escalations/technical discussions • o Outside-in perspective • Stay informed on external factors and trends. • Adjust work style to adapt to different cultures and expectations • Bias for growth • Willing to take an unpopular stand to challenge the status quo • Thoroughly considers options when making decisions • Using logic and data to improve performance.
Benefits
• We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. • An inclusive environment to thrive • We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. • Be rewarded for your efforts • We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. • Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.