TRM Labs - Senior Product Manager
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Requirements
• 5+ years of product management experience at a B2B SaaS company; startup experience strongly preferred. • Proven track record building or shipping AI-powered features — you already work in an AI-native workflow and can demo it. • Deep comfort operating in complex, mission-critical enterprise domains (financial crime, intelligence, defense, fintech, or equivalent). • Customer obsession: can run an enterprise discovery call and turn it into a spec by EOD. • Clear, fast written communication — your specs are tight enough for engineering to start without a follow-up meeting. • Bias for action: ships working V1s fast, iterates on signal, and doesn't wait for perfect information. • TRM's Product team operates as builders, not coordinators — every PM owns outcomes end-to-end from the first customer conversation through post-launch adoption. • We move fast: features are measured in days and weeks, not sprints and roadmap cycles. • AI is how we work, not just what we build — every PM uses agents, builds workflows, and contributes reusable tools to the team's shared skill library. • Small team, high bar, visible impact — your work shows up in customer outcomes and company ARR. • Team Operating Rhythms: • Distributed, async-first: core team is US-based; structured communication in Slack and Notion keeps us aligned. • Overlap hours: 9am–6pm ET is the core synchronous window. • Weekly product syncs, customer review sessions, and sprint reviews across Engineering and GTM. • High-signal comms: updates live in Notion, decisions get logged, no meetings that could be a Slack message.
Responsibilities
• Own the product roadmap for a strategic customer segment — setting priorities, making trade-offs, and driving features from concept to customer adoption with clear ARR attribution. • Build and ship AI-native features using TRM's own intelligence tooling; contribute agents, skills, and plugins to the internal marketplace so the whole team can leverage your outputs daily. • Run customer discovery interviews and turn them into product specs the same day — no lag, no filter layer. • Collaborate with Engineering, Design, and Sales to ship complete product capabilities in weeks, not quarters. • Define and measure product success through adoption metrics, deal-specific outcomes, and customer expansion signals. • Partner with GTM to launch new capabilities, build demo narratives, and translate technical product into compelling customer stories. • Stay close to the competitive landscape and use what you learn to sharpen product positioning and roadmap prioritization. • On-call schedule: No formal on-call rotation required.
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