vrchat - VP of Trust & Safety
Requirements
• Bachelor’s degree in Business Administration, Social Sciences, or a related field, or equivalent experience • Proven experience (5+ years) in trust and safety leadership (with management experience) within a consumer-facing tech company, preferably in a fast-paced start-up environment. Experience in online gaming, social media and/or community-focused platforms is a plus • Strong understanding of content moderation practices, digital safety frameworks, and policy development • Demonstrated success in leading and managing high-performing teams with a focus on safety, well-being, and efficiency • Ability to collaborate across departments and advocate for trust and safety needs with key stakeholders • Excellent communication skills, able to convey complex safety concepts to both technical and non-technical audiences • Familiarity with data analysis and KPI tracking, with a focus on continuous improvement and operational excellence • Passion for VR, online communities, and fostering safe and inclusive digital spaces.
Responsibilities
• Lead and develop a high-performing Trust & Safety team, ensuring a culture of empathy, integrity, and commitment to user safety • Lead the Product function that will set the strategy for Trust and Safety within the product, while providing the tooling and support for operational functions. • Drive VRChat's trust and safety strategy, setting clear goals and metrics aligned with company objectives • Collaboration across the product to ensure trust and safety is how we design and build our product, not just an afterthought. • Oversee moderation of content and user behavior reports to ensure platform compliance with community guidelines and policies • Develop and implement policies, processes, and training programs that ensure a scalable, consistent approach to moderation and user safety • Engage with the broader trust and safety ecosystem, including other tech companies, NPO’s and government agencies. • Act as a key point of contact with executive leadership, providing regular updates and strategic insight on trust and safety initiatives • Stay informed of industry trends and regulatory developments in online safety to help VRChat stay at the forefront of digital trust and safety
Benefits
• Work from anywhere! VRChat is a 100% remote company • 401K for US & RRSP for Canadian Employees • Generous paid holiday schedule • Unlimited/Flexible vacation time
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