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Mimica - Customer Trust

Remote - USA+ Equity4d ago

Remote Mid NA Cybersecurity Security Analyst Customer Support Representative Prospecting Records Management Program Management Stakeholder Management Documentation

Requirements

• At least 3 years of relevant experience working in a Product company, enterprise-level startup, or an outsourced security firm, in similiar roles. • A strong foundational technical background - especially in Cloud technologies - coupled with excellent stakeholder management abilities. • Clear and concise communication skills are paramount. You should have the ability to easily explain complex technical concepts and design decisions to diverse audiences. • A highly adaptable collaborator who excels at working with others to align and implementation plans. • Experience working as a Security Analyst, or a proven track record of building and managing compliance programs and certifications. • Previous experience working as a Sales Engineer or Solutions Engineer. • A blended background combining business audit or compliance experience with technical certifications. • Relevant industry security certifications. • Location • This is a fully remote position. We are looking for someone based in the United States or Canada. • Stage 1. Talent Partner (30-45 min) • Stage 1. • Stage 2. Hiring Manager Interview w/ InfoSec • Stage 2. • Stage 3. Live Challenge - w/ GTM • Stage 3. • Stage 4. Conversation w/ CEO - 30 mins • Stage 4 • Identity Verification

Responsibilities

• Act as the first responder and Security subject matter expert on calls with customers and prospects to discuss our security posture and architecture. • Partner directly with the Sales, Solutions, and Deal Desk teams to handle security requests, neutralize technical objections, and help accelerate deal cycles. • Build out and manage customer-facing security documentation to proactively enable client trust. This often involves managing a public-facing Trust Center and mapping internal controls to industry frameworks. • Lead responses to complex customer security questionnaires (e.g., SIG, CAIQ), RFPs, and vendor risk assessments to support the sales pipeline. • Being proactive approach to your workload, seamlessly context-switching between technical tasks and external client interactions.

Benefits

• 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. • 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. • 💻 Company-issued laptop, remote setup stipend, and co-working budget • 📍 Flexible schedules and location • ☀️ Ample paid time off, in addition to local public holidays • 🍼 Enhanced parental leave • 📖 Annual learning & development budget • 🌴 Annual workaways and regular virtual & in-person socials • 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work • Note: Some benefits may vary depending on location and role • ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.