Elite Technology - Client Account Executive
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Requirements
• Bachelor's Degree in related field or equivalent experience. • 3–5 years of experience in Account Management, Customer Success, or Strategic Sales within SaaS, Legal Tech, or Professional Services. • 3–5 years • Proven success managing enterprise or strategic accounts, with a track record of exceeding retention and growth targets. • Strong understanding of cloud-based software solutions and experience leading clients through on-premises to cloud transitions. • Exceptional relationship-building and executive communication skills, with the ability to influence and advise senior stakeholders. • Analytical and commercially minded, with the ability to translate customer goals into actionable account strategies. • Highly collaborative and comfortable working cross-functionally across Product, Sales Engineering, and Customer Success teams. • Strategic thinker with a proactive, solutions-oriented mindset and strong attention to detail. • Strong proficiency in CRM tools (Salesforce preferred) and experience managing renewals, forecasts, and pipeline in complex sales environments. • Ability to travel up 25–50% as business needs require. • 25–50% • Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing. • Elite does not provide employment sponsorship for this position.
Responsibilities
• Identify, prospect, and close new enterprise customers within an assigned territory or market segment. • Lead complex, consultative sales cycles involving multiple stakeholders, including C-suite and firm leadership. • Develop compelling value propositions using ROI analysis, cost modeling, and industry insights. • Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce. • Own a portfolio of accounts post-close, serving as the primary commercial relationship owner. • Drive expansion, upsell, and cross-sell opportunities aligned to client goals and modernization initiatives. • Build and execute account plans focused on long-term value, cloud adoption, and product utilization. • Proactively manage renewals in partnership with Customer Success, ensuring retention and growth targets are met. • Establish trusted advisor relationships with senior client stakeholders. • Collaborate closely with Sales Engineers, Product, Customer Success, and Marketing to deliver tailored solutions. • Advocate for client needs internally, influencing roadmap priorities and service improvements. • Educate clients on best practices, new functionality, and industry trends. • Perform other duties as assigned to support departmental and company objectives.
Benefits
• Competitive Compensation Package • Comprehensive Healthcare Coverage (Health, Dental, Vision) • Retirement Savings Plan with an Employer Contribution • Professional Development Opportunities • Wellness Initiatives • Employee Assistance Program • Generous Global Parental Leave • Calm, free premium subscription • Employee Discount Program • Please note that we do not offer sponsorship for this position.
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