Owner - Principal Product Manager - AI Restaurant Experience
Requirements
• 8+ years product management experience (or equivalent building experience), with a track record of shipping. • Strong operator empathy and customer obsession. You build conviction by spending time with customers. • AI product instincts grounded in real operations. You think in loops and care about quality and iteration. • Technical depth and strong engineering partnership. You can reason about systems, data flows, and reliability. • Strong judgment and prioritization. You can balance speed, correctness, and long-term maintainability.
Responsibilities
• Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done. • Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product. • Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context. • Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests. • Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.
Benefits
• Running a restaurant is a constant stream of decisions, exceptions, and tradeoffs. Operators do not need more dashboards. They need an always-on co-owner that surfaces what matters, recommends the next best move, and increasingly does the work for them. • RestX is Owner’s operator command center. We are hiring a Principal Product Manager to build the AI-native operator experience for restaurants on top of our agent platform. This is a hands-on builder PM role for someone who can go deep on operational workflows and also go deep on the technical reality of orders, menus, and integrations. • This role is 100% remote and can be based anywhere in the United States or Canada. • The impact you'll have • Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done. • Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product. • Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context. • Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests. • Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale. • The estimated starting base salary range for this role is $280- $300K, plus a generous pre-IPO equity package • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! • Notice - Employment Scams • Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. • We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.
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