Braeburn - Key Account Manager, Torrance, CA
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Requirements
• Drive for results/strong sense of accountability and ownership • Strong work ethic and commitment to excellence • Ability to build strong relationships and effectively inform HCPs about Braeburn’s products • Strong attention to detail and follow-through • Ability to solve problems • Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in range of payer environments • Strong Emotional Intelligence • Documented team-oriented collaboration skills • Strong ethical behavior and commitment to compliance • Demonstrated passion and empathy for improving Addiction/Mental Health patient care • Ability to thrive in a dynamic, accountable start-up environment • Bachelor’s degree (BS/BA) required. Advanced business degree a plus • 7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries • Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets • In-depth understanding of reimbursement/insurance coverage for physician-administered treatments • Proven product launch experience in a highly complicated and competitive environment • Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting • Ability to work autonomously to find new business opportunities • Valid driver’s license and in good standing • Experience in a start-up environment a plus • Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%. • Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. • Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn’s official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at [email protected]. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at https://www.ic3.gov or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid. • Braeburn Job Scam Warning • Braeburn Privacy Policy • Read our Privacy Policy which describes the personal data that we, Braeburn Inc. (“Braeburn”, “we”, “us”, or “our”) collect about you, why we collect it, how we use it, and when we disclose it with third parties or service providers.
Responsibilities
• Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography • Business Acumen – Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography • Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program • Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, post call analysis/next steps • Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products • Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience • Collaborate effectively with all Braeburn cross-functional partners • Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities • Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct • Exercise fiscal control of operational expenses
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