Zócalo Health - Authorizations Manager
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Requirements
• 5–6+ years of experience in healthcare operations, or care management operations • Demonstrated experience leading or supervising operational teams in healthcare or managed care environments • Experience building or improving operational workflows in healthcare operations such as prior authorization, referral management, care coordination, or utilization management • Strong knowledge of Medicaid or Medi-Cal managed care authorization requirements • Experience using EHR systems and operational dashboards to manage workflows and performance metrics • Strong analytical and problem-solving skills with the ability to use data to drive operational decisions • Direct experience managing prior authorization workflows or teams • Experience with referral management, care transitions, or patient navigation • Experience implementing operational dashboards, reporting frameworks, or process automation • What you can expect from Zócalo Health • Equity compensation package • Comprehensive benefits including medical, dental, and vision • Generous PTO policy (up to 15 days per year for FT employees) • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Benefits
• Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. • Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. • Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.
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