Tide - Senior Commercial Finance Broker - Account Management

• We’re looking for a Strategic Finance Partner (Senior Commercial Finance Broker) to help build and scale our Account Management function. This is not a transactional role, it’s about owning and developing a portfolio of clients, becoming their go-to finance partner, and supporting their businesses as they grow. • Strategic Finance Partner (Senior Commercial Finance Broker) • You’ll be responsible for building meaningful, long-term relationships with clients, taking the time to truly understand how their businesses operate, their growth plans, challenges, and how finance fits into their journey. Your role is to anticipate needs, identify opportunities, and guide clients through both opportunities and pressure points as they arise. • Through structured, high-quality conversations, you’ll uncover funding requirements and match clients to the most appropriate products and lenders, not just for today, but in a way that supports their longer-term ambitions. You’ll bring a strategic lens to every interaction, ensuring clients feel supported, informed, and confident in the decisions they make. • We expect you to deliver a consistently exceptional client experience, setting the standard for professionalism, ownership, and service. Whether a deal completes or not, every client interaction should reinforce your position as a trusted partner and leave them better informed and better prepared for their next step. • SOME OF THE THINGS YOU'LL BE DOING • Build and nurture working relationships with our commercial lending partners • Become confident in articulating the Funding Options proposition and service • Outbound prospect customers from our your dedicated Accounts Portfolio • Working closely with our Lead Generation team, including providing feedback and advice where appropriate • Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market • Confidently articulating the different finance options available to customers across multiple business finance product classes • Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) • Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce • Keeping up to date on industry trends, market & competition. • Actively share stories and successes to the wider organisation through relevant comms channels. • WHAT MAKES YOU A GREAT FIT: • Ideally you have experience of Commercial Finance or at least experience in a customer facing sales role. • Experience working in a 360 sales role and/or outbound prospecting experience. • You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets. • You’ll have excellent communication and interpersonal skills. • You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive. • You’ll be obsessive about delivering the highest level of customer service. • You will be extremely well organised and analytical and work well under pressure. • You can troubleshoot issues quickly and effectively. • You will be able to engage and quickly establish strong working relationships. • You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution. • WHAT YOU'LL GET IN RETURN • Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get: • Competitive salary and bonus • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing • 24/7 Employee Assistance Programme • 25 days holiday with the ability to buy extra days • Professional L&D budget • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution • Spacious brand new office in Liverpool street with an all-day snacks bar • Enhanced family-friendly leave • 24 hours paid volunteering time off per year • Flexible working options • Sabbatical leave • TIDEAN WAYS OF WORKING • At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. • TIDE IS A PLACE FOR EVERYONE