LangChain - GTM Engineer

United States$160k - $180k+ Equity5mo ago

In Office Junior NA Artificial Intelligence Nonprofit Software Engineer Mobile Engineer Python TypeScript Customer Onboarding Full Stack Documentation

Requirements

• builder-operator • AI-Native Developer: You have a deep understanding of the LLM stack: prompting, retrieval (RAG), cognitive architectures, and agentic loops. You have likely already built with LangChain or LangGraph. • AI-Native Developer: • Engineering Foundation: You are a strong software engineer (typically 3+ years) with at least 1 year of experience specifically shipping LLM systems in production. • Engineering Foundation: • Self-Directed "Founder" Mentality: You don't need a ticket to tell you what to fix. You are comfortable navigating ambiguity, identifying high-impact problems, and driving them to completion autonomously. • Self-Directed "Founder" Mentality: • Full-Stack Capability: Strong coding skills in Python or TypeScript (ideally both) and the ability to build end-to-end applications. • Full-Stack Capability: • Python • TypeScript • Customer-Centric: You enjoy the intersection of high-level engineering and direct customer impact. You can translate a customer's technical pain point into a scalable system architecture. • Customer-Centric: • Expertise with LangSmith for evaluation and monitoring. • LangSmith • Experience building or maintaining open-source projects. • open-source • A background in technical consulting, solutions engineering, or high-growth GTM teams.

Responsibilities

• Architect Customer Agents: Design and deploy production-grade agents (using LangGraph and LangSmith) that handle technical support queries, troubleshoot integrations, and guide users through complex onboarding flows. • Architect Customer Agents: • Drive Case Deflection: Analyze customer friction points and build self-service AI systems that significantly reduce support volume while improving the quality of the customer experience. • Drive Case Deflection: • Own the Domain: Act as the product owner and the technical muscle proactively identifying opportunities for improvement, propose architectures, and own the full lifecycle of the systems you build. • Own the Domain: • Dogfood the Stack: Be a key member of the feedback loop for our product team. As you build complex systems for our customers, you’ll identify gaps in our frameworks and contribute back to the LangChain and LangGraph open-source ecosystem. • Dogfood the Stack: • LangChain • LangGraph • Build Onboarding Workflows: Develop "AI-native onboarding" experiences that help enterprise customers move from prototypes to production faster by automating documentation retrieval and code generation. • Build Onboarding Workflows:

Benefits

• We offer competitive compensation that includes base salary, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. • We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. • Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.