Motive - Senior Deal Desk Manager
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Requirements
• 5+ years of Deal Desk/operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations • Experience working with Enterprise and various segments across a sales organization • Expert in Salesforce required; experience in Tableau a plus • Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills. • Able to work in ambiguous environments under tight and unpredictable timelines • Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams • Ability to work with a Pacific Time (PT) overlap, with a strong preference for candidates residing in the PT time zone.
Responsibilities
• Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support • Make quantitative and qualitative recommendations to executive management on deal structures and approvals • Serve as a subject matter expert to ensure timely and accurate deal execution throughout the sales cycle, including evaluating discounts and approval policies and all revenue recognition rules adherence. • Serve as the deal’s internal quarterback, working to resolve open items related to terms and condition issues that impact our stakeholders, and topics related to order processing and management • Optimize and manage a continuous deal pipeline by ensuring Sales follows Deal Desk guidelines and continuously revise Deal Desk processes to streamline the sales experience • Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution
Benefits
• $142,000—$180,000 USD
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