Deepgram - Compliance and Documentation Lead

United States - Hybrid$165k - $223k3w ago

In Office Staff NA Cloud Computing Software Auditor Compliance Manager Documentation Prospecting Customer Training Reporting SQL

Requirements

• Substantial experience in privacy operations, GRC, security compliance, or technical compliance documentation — enough that you have carried assessments or an audit cycle end to end and owned the outcome. • Exceptional writer. This is the central requirement, not a soft skill. You can turn a messy technical reality into a document a skeptical auditor, customer, or engineer will accept. • Demonstrated ownership of compliance operational systems at scale: data maps, DSAR workflows, evidence collection, answer libraries, policy sets, or the tooling behind them. • Hands-on involvement in at least one formal audit — SOC 2, ISO 27001, or PCI DSS — as the person producing and defending evidence, not only as a reader of the report. • Practical, applied experience with GDPR and CCPA/CPRA, and a current view of where AI regulation is heading. • Technically fluent and unintimidated: you can read an architecture diagram, follow a data flow through cloud infrastructure, understand what a log line or a retention setting actually implies, and ask the question that exposes a gap — without needing someone to translate for you. • Able to hold your own with a Fortune 500 privacy team, security reviewer, or DPO without escalating every question. • Startup-friendly judgment. You know which questionnaire answers are worth fighting for and which to concede, and when a policy needs a carve-out rather than a mandate. Controls and policies that ignore how the company actually ships get routed around, and we would rather you name the trade-off than write the ideal version. • Bias toward building systems and templates rather than becoming the person every request has to route through. • Comfortable with ambiguity and with making a defensible call when the law or the standard is unsettled. • Certification such as CIPM, CIPT, CIPP/E, CISA, or ISO 27001 Lead Implementer/Auditor. • Experience with compliance automation platforms (Vanta, Drata, or similar) and trust center tooling. • Familiarity with AI governance frameworks — NIST AI RMF, ISO/IEC 42001, EU AI Act — and with model documentation practice. • Experience with ML/AI data pipelines and training-data governance. • Compliance work in a hybrid model — multi-tenant SaaS alongside self-hosted or on-premise deployments. • Comfort with SQL, light scripting, or AI and agentic tooling to pull and assemble your own evidence rather than filing a ticket for it. • Exposure to HIPAA or FedRAMP. • Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com http://deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to [email protected].

Responsibilities

• Own customer and prospect privacy risk assessments, DPIAs, and transfer impact assessments end to end. Be the technical voice in customer privacy reviews and vendor due diligence calls. • Build and maintain accurate data flow maps and records of processing across hosted, dedicated, and self-hosted deployments — and own the process that keeps them accurate as the product changes. • Own the operating model for our privacy controls: retention and deletion enforcement, DSAR and deletion workflows, consent and opt-out handling, de-identification and redaction. You specify, instrument, test, and audit; Engineering builds. • Own the subprocessor and vendor privacy review process, and the artifacts behind our DPAs. • Translate GDPR, UK GDPR, CCPA/CPRA and other US state privacy laws, and emerging AI regulation (EU AI Act, state AI and automated decision-making rules) into concrete requirements engineering and GTM teams can act on, rather than memos. • Partner with Legal on DPAs, SCCs, transfer mechanisms, and the residency commitments we make for dedicated deployments. • SECURITY COMPLIANCE AND AUDIT • Own audit evidence end to end for SOC 2, ISO 27001, and PCI DSS — what evidence is required, who produces it, where it lives, and whether it would actually satisfy a reviewer. Be the auditor's primary point of contact through fieldwork. • Own control mapping across frameworks. Build and maintain the crosswalk so one control and one piece of evidence satisfies SOC 2, ISO 27001, PCI DSS, privacy obligations, and customer questionnaires — rather than running the same work four times. • Own security questionnaires and the security sections of RFPs. Maintain the answer library, keep it current as the product changes, and know which answers to fight for and which to concede. • Partner with Security Engineering so evidence is generated once, by automation, and reused — and flag where a manual evidence pull should become an automated one. • DOCUMENTATION AND ENABLEMENT • Author and own the lifecycle of our internal policies and standards: drafting, review and approval cycles, annual review, exceptions and carve-outs, and retiring what no longer reflects reality. • Own our public-facing posture documents — Trust Center content, the AI Safety statement, Model Cards (with Research), the Privacy Policy (with Legal), and the deployment-model and self-hosted documentation customers rely on during review. • Own the documentation system itself: where documents live, how they are versioned and reviewed, and how a customer-facing claim traces back to an internal source of truth. Nothing we say publicly should be unattributable. • Design and run operational auditing and remediation workflows, so drift between what we claim and what we do is caught by process rather than by a customer. • Run compliance and privacy training and enablement, including clear guidance to Sales Engineering on what they may and may not commit to on a customer call.

Benefits

• Tier 1(San Francisco, Seattle, NYC) $179K – $223.3K • Offers Equity • Offers Bonus • 10% Annual Bonus • Tier 2(Everywhere else in US) $165K – $206.2K • Offers Equity • Offers Bonus • 10% Annual Bonus • This range is determined by work location and additional factors, including job-related skills and experience. There may be instances where a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. Please note that the compensation details listed on US role postings reflect the base salary only and does not include bonus, equity or benefits. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: we have set up limits for applications for this role. It is in the General Application Limit Setting group. The following limits apply to applications for all jobs within this group: • General Application Limit Setting • Candidates may not apply more than 2 times in any 60 day span for any job in the General Application Limit Setting Group. • Candidates may not re-apply to the same role within 180 days if not presented with an offer • or drag and drop here • The city you currently live in. Start typing and select from the list. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran