silnahealth.com - Payor Process & Documentation Specialist
Requirements
• Foundational knowledge of revenue cycle management (RCM), with specific familiarity with prior authorization processes • Strong technical writing skills; demonstrated ability to produce clear, structured, standardized documentation (writing samples or a portfolio a plus) • A track record of accurate, low-error output, where any errors tend to occur in non-foundational details rather than core facts • Experience creating checklists, SOPs, style guides, or other standardized reference materials • Comfort annotating or tagging structured content for documentation or data systems • Solid research skills and comfort navigating payor portals, websites, and policy documentation • Exceptional attention to detail • Ability to work independently and bring structure to ambiguous or undocumented processes • Strong written communication skills and comfort incorporating feedback
Responsibilities
• Documentation, Annotation, & Checklist Creation • Write and maintain clear, standardized documentation of payor requirements, submission processes, and authorization workflows • Build and refine checklists for prior authorization and benefit verification submissions across payors, ensuring consistent format and terminology • Annotate and tag source materials (payor policies, portal captures, requirement documents) with structured, consistent labels for internal reference and systems use • Edit and standardize documentation drafted by others so all materials follow a consistent style, structure, and level of detail • Keep documentation current as payor policies change, with clear version tracking • Proofread and quality-check all documentation for accuracy, consistency, and clarity before it goes live • Research and validate prior authorization and benefit verification requirements across diverse payors (commercial plans, state Medicaid programs, etc.) • Investigate payor-specific submission processes (required documents, portals, fax numbers, CPT code requirements) when existing documentation is unclear, outdated, or missing • Validate information from multiple sources and assess the credibility of payor guidance before it's documented
Benefits
• Ground-floor opportunity to build foundational operations at a rapidly growing startup • Work directly with the founding team and influence company direction • Competitive compensation package including equity • Chance to make a meaningful impact on healthcare delivery through operational excellence • Fast-paced, dynamic environment that rewards initiative and results • Opportunity to solve complex problems alongside brilliant colleagues • This role is perfect for someone who loves building systems from scratch, thrives in fast-paced environments, and wants to be instrumental in transforming how healthcare providers interact with insurance. If you're ready to join a mission-driven company that's revolutionizing healthcare administration through operational excellence, we want to talk to you.
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