Capco - AI Specialist - Enterprise Decision Management

• Decision Strategy & Architecture • Lead the design of end-to-end Enterprise Decision Management (EDM) architectures — connecting data ingestion, predictive model scoring, business rule execution, decision optimisation, and outcome measurement into coherent, production-grade decision services. • Advise clients on decision strategy: identifying which decisions to automate, which to augment, and which to keep in human hands — and designing the governance frameworks to manage each appropriately. • Model and decompose complex financial services decision domains — underwriting, claims adjudication, credit and affordability assessment, client suitability, fraud detection, and regulatory compliance — into structured decision architectures using DMN and related standards. • Define the feedback loops and monitoring frameworks that allow decision systems to learn from outcomes — closing the loop between prediction, decision, action, and measurement. • Predictive Analytics & Optimisation • Design and oversee the development of predictive models — including scorecards, logistic regression, gradient boosting, and neural network approaches — that feed directly into operational decision flows. • Advise on champion/challenger frameworks, model validation approaches, and the governance of model changes within live decision systems — ensuring clients meet MAS, HKMA, and internal model risk management requirements. • Rules Engineering & Decision Automation • Distinguish clearly between rule engine integration concerns (deployment architecture, service exposure, API design, DevOps pipelines for rules) and rule service design concerns (authoring, testing, governance, and versioning of business logic) — and bring demonstrated expertise in both. • Design the interfaces between predictive model outputs and rules engine inputs — ensuring that model scores, segments, and recommendations are consumed correctly within decision flows and that the combined output is auditable. • Modern AI Integration • Integrate decision management capabilities with LLM and generative AI architectures — including patterns such as rules-based guardrails over LLM outputs, LLM-driven document understanding feeding structured rule evaluation, and conversational interfaces over decision services. • Advise clients on where deterministic, rules-based approaches and probabilistic, model-based approaches are best combined — and design hybrid architectures that preserve the auditability and consistency that regulated financial services require. • Practice & Client Development • Drive business development activities including proposals, RFP responses, client workshops, and thought leadership on decision intelligence and AI in financial services. • Mentor junior and mid-level team members and contribute actively to building Capco's decision intelligence practice, intellectual property, and accelerators across Asia • KEY ACCOUNTABILITIES • Deliver robust, production-ready decision management solutions that demonstrably improve client decision quality, speed, consistency, and measurability. • Ensure decision systems meet the governance, auditability, explainability, and model risk requirements of financial services regulators across Asia-Pacific, including MAS and HKMA guidelines on the use of AI in decision-making. • Maintain and grow senior client relationships, acting as a trusted long-term advisor on decision intelligence strategy and roadmap. • Uphold Capco's standards of quality, integrity, and professionalism across all client engagements. • Contribute measurably to Capco Asia's decision management practice through reusable assets, methodology development, and external thought leadership. • THE PREFERRED CANDIDATE WILL • Have spent a decade or more building, deploying, and evolving intelligent decision systems in financial services — with a track record that spans the full EDM lifecycle from predictive model development through to rules-driven operational execution and outcome measurement. • Understand the complete toolbox of AI techniques available for decision problems — classical and modern — and have the experience and intellectual honesty to choose the right tool rather than default to whichever approach is currently receiving the most attention. • Be as fluent discussing scorecard development, Gini coefficients, and population stability indices as they are discussing transformer architectures, prompt engineering, and RAG pipelines. • Have deep domain expertise in insurance and/or wealth management decision logic, with secondary familiarity in banking or capital markets. • Be comfortable operating as a senior individual contributor, a client-facing advisor, and a practice builder — often simultaneously. • Thrive in Capco's flat, non-hierarchical culture and bring an entrepreneurial spirit to the challenge of building a high-value, differentiated capability in Asia.