Flossy - Software Engineer
Requirements
• A track record of taking a product or substantial workflow from an unclear problem to successful production use. • Strong product judgment and the ability to connect customer needs, user experience, technical decisions, and business outcomes. • Hands-on engineering ability across modern web applications, APIs, relational databases, and cloud deployment, including the ability to inspect code and debug across systems. • Practical experience using AI coding agents: defining tasks, providing context, evaluating proposed changes, and verifying correctness. • Comfort working with third-party integrations, imperfect documentation, inconsistent data, and complex business rules. • Good interaction and visual judgment, with attention to language, workflow clarity, and the details that make software easy to use. • Clear communication with technical colleagues, business operators, and company leadership. • The initiative to move work forward independently and the judgment to balance delivery speed with production reliability. • Technologies you may work with include TypeScript, React, Node.js, PostgreSQL, and Google Cloud, alongside third-party APIs and AI services. Experience with these technologies is helpful; demonstrated ability to learn unfamiliar systems and deliver reliable software matters more than an exact stack match. Experience with business software, conversational AI, analytics, workflow automation, or healthcare and service-business operations is a plus.
Responsibilities
• Work directly with frontline staff, managers, and executives to understand workflows, business goals, and operational constraints. • Translate customer conversations into clear requirements, priorities, and testable product behavior. • Design straightforward interfaces that make complex information and workflows understandable and easy to act on. • Build across the frontend, backend, database, and integrations, using AI development tools to accelerate delivery while reviewing and verifying their output. • Build AI-powered features and automation workflows with explicit business rules, appropriate approvals, and a clear history of actions and outcomes. • Investigate incomplete data, unexpected API behavior, and production issues; carry fixes through testing, release, and verification. • Measure whether shipped work improves adoption, customer experience, staff efficiency, and business performance. • Own meaningful product areas independently, communicate tradeoffs clearly, and surface decisions that need broader input.
Benefits
• You’ll help shape products where better software can directly improve how a business runs. The work connects customer conversations, product design, engineering, and measurable operational results, giving you ownership from the initial problem through the finished experience. • We value initiative, fast iteration, clear communication, and follow-through. You’ll have the opportunity to build with AI, work closely with the people using your software, and see the effect of your decisions in real operations. • Ready to turn complex operational problems into software people rely on? Apply to help us build the next generation of Flossy’s AI products.
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