Sierra - Enterprise Sales Engineer
Requirements
• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. • Past experience in demo building, and presenting, and working with customers or clients in the GTM function. • Experience in relationship-building with potential customers, including executives and technical leaders. • Experience in leading the sales process with Enterprise customers. • Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience • Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. • Even better... • Even better... • AI-related experience (or experience in a similarly modern and highly technical industry). • Experience translating code, technical logic and user requirements to product and engineering requirements. • Our values • Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. • Trust: • Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. • Customer Obsession: • Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. • Craftsmanship: • Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. • Intensity: • Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. • Family:
Responsibilities
• GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. • Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. • Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
Benefits
• $160K – $270K • Offers Equity • Offers Commission • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Sierra believes working alongside one another as a team is an important part of building great products and a great culture. We are primarily an in-person company based in San Francisco. Does that work for you? • Yes, and I currently live in the SF Bay Area. • Yes, and while I do not currently live in the SF Bay Area, I am open to relocation. • No or Other. Please add more details in the "Anything else" section below. • Current employee • Is there anything else we should know about your candidacy or interest in Sierra? • I prefer not to answer • Another Gender Identity • Heterosexual / straight • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Person with disability • Refugee or immigrant • None of the above • Recruiting Privacy Policy
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