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Ping Identity

Ping Identity - Principal Technical Account Manager

Remote - USA3d ago
RemotePrincipalNATechnical Account ManagerPrincipalAccount ManagementGovernance

Requirements

• Recognized thought leadership via publications, blogs, or speaking engagements at industry events. • Experience conceptualizing and deploying custom AI-driven operational tools in a technical service environment.

Responsibilities

• Direct the technical strategy and governance standards for the most complex global accounts, translating long-term enterprise goals into a cohesive product journey. • Influence the C-suite and align their long-term business vision with Ping’s capabilities and roadmap. • Own the evolution of global TAM delivery by defining strategic KPIs, creating service frameworks, and driving the strategy for global knowledge sharing. • Accountable for critical internal initiatives and leading high-level Get to Green strategies for at-risk global accounts. • Define the requirements and functional scope for internal AI productivity tools, ensuring advanced analytics and AI are integrated into the TAM workflow to provide predictive insights. • Act as a strategic advocate, shaping company-wide policy and product strategy based on aggregate insights from the world’s largest enterprises. • Represent Ping Identity as a Global Thought Leader at major industry summits and executive briefings.

Benefits

• Generous PTO & Holiday Schedule • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations) • Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

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