Kong - Staff Curriculum Developer
Requirements
• Show passion and determination about technology • Enjoy working with others and collaborating • Self-awareness and strong communication skills are a must • Thrive in an agile work environment that requires flexibility and self-direction • Excellent organization, time management, and attention to detail • Proven ability to meet deadlines and prioritize multiple projects and deliverables • Understanding of Instructional Design Theories and experience using them • Prior experience in API management preferred • 5+ years developing curriculum for technical or software training courses, including instructor-led materials, self-paced e-learning modules, and job aids • Proficient in Linux environments including Cloud and Development tooling (e.g. GitHub) • Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms • Excellent grammar, punctuation, and formatting skills • Demonstrated ability to apply adult learning principles to curriculum design and the development process • Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience • Experience working with a content management system, knowledge base, and/or online reference for learning • Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders • Ability to travel to customer and Kong locations as needed • Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
Responsibilities
• Working with a diverse team of people from all over the world • Building curriculums and associated training materials to support our internal and external training needs • Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities • Producing quality learning content including but not limited to presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor-led training • Deliver in-person and virtual instructor-led training offerings to diverse audiences, including engineers, solutions architects, managers and operations personnel • Analyzing customer training requirements • Developing appropriate learning objectives and test methods • Develops flow diagrams and storyboards. • Maintaining current knowledge of relevant technology as assigned.
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