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Jobs(26,574)/Operations Manager Role(187)/Baringa (35) - Commercial Transformation and Operations Manager
Baringa

Baringa - Commercial Transformation and Operations Manager

London, United Kingdom - Hybrid1w ago
In OfficeSeniorEMEAOperations ManagerBusiness Operations ManagerProcess ImprovementProcess OptimizationReporting

Requirements

• Experience in transformation, legal operations, business analysis, process improvement, technology delivery or a related field, ideally within professional services or a complex corporate environment. • Strong process discovery and mapping skills, with the ability to simplify ways of working and produce clear, practical guidance. • Practical understanding of automation, AI and digital tools, with confidence identifying use cases, shaping requirements and testing prototypes or proofs of concept. • Experience supporting enterprise technology platforms through configuration, testing, releases, training, adoption and ongoing improvement; legal technology experience is desirable. • Able to translate business needs into clear, prioritised requirements and work effectively with subject matter experts and technical teams. • Strong project delivery skills, with the ability to manage priorities, risks, issues, dependencies, communications, training and transition to business-as-usual. • Excellent stakeholder engagement, facilitation and communication skills, with the confidence to work collaboratively across Business Enablement and technology teams. • Structured, pragmatic and improvement focused, with sound judgement, attention to detail and a focus on delivering measurable outcomes. • What a career at Baringa will give you • Putting People First. • Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: • Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. • Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. • Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. • Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. • Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. • Diversity and Inclusion

Responsibilities

• Process improvement and simplification • Work with teams and BE subject matter experts to understand, document and challenge existing processes, pain points and business user needs. • Create clear current-state and future-state process maps, workflows and supporting guidance. • Identify opportunities to simplify, standardise and improve processes, with a focus on user experience, efficiency and global scalability. • Automation, AI and prototyping: • Identify and assess suitable use cases for workflow automation, AI and digital tools across Legal and other Baringa Enablement teams. • Maintain a practical understanding of available and emerging technologies, including AI agents, and apply this knowledge to business problems. • Build or coordinate lightweight prototypes and proofs of concept, including agent-based solutions, to test ideas and demonstrate value. • Work with subject matter experts and technical teams to turn business needs into clear, prioritised and responsibly designed solution opportunities. • Contract Lifecycle Management (CLM) platform roadmap, adoption and support: • Continue delivery of the CLM roadmap under the direction of the Head of Commercial Transformation and the Director of Commercial Legal, identifying and coordinating opportunities to scale its use and value. • Manage CLM support, configuration, releases, training and adoption, using feedback and usage insights to improve performance and inform roadmap priorities. • Project delivery, change and stakeholder support: • Deliver transformation and technology projects from discovery through to implementation, supporting testing, communications, training and transition to business-as-usual. • Build trusted relationships across Business Enablement • Promote continuous improvement, experimentation and responsible technology use. • Support the General Counsel in managing and developing the Legal function. • Support Legal strategy, priorities and key initiatives. • Plan and coordinate Legal leadership meetings, strategy sessions and offsites. • Prepare executive presentations, KPIs and functional reporting. • Support budgeting and operational planning. • Coordinate Legal communications and business engagement.

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