Cloudflare - Technical Support Engineer Intern (July to December 2026)
Requirements
• The "Curiosity" Factor: You’re the person who doesn’t just want to fix a bug. You want to know why it happened. • The "Curiosity" Factor: • Internet Fundamentals: You understand the OSI model and have a healthy obsession with how packets move from Point A to Point B. • Internet Fundamentals: • Scripting Mindset: You’re comfortable (or eager to become comfortable) in Python, JavaScript, or Bash to automate the boring stuff. • Scripting Mindset: • The Human Element: You can translate complex technical jargon into actionable solutions for our customers. • The Human Element: • Academic Path: Currently pursuing a degree in Computer Science, Cybersecurity, or a related technical field. • Academic Path: • Technical Toolkit (Preferred) • Familiarity with Linux environments and the CLI. • Foundational knowledge of DNS, SSL/TLS, and HTTP/3. • Experience configuring web servers (Nginx, Apache) or playing with serverless technologies. • Cloudflare Power User: You have a personal site or project running on Cloudflare (Workers, Pages, or R2). • Cloudflare Power User: • Network Junkie: You’ve tinkered with BGP, GRE tunnels, or advanced routing. • Network Junkie: • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Responsibilities
• Own the developer events strategy — Define and execute a unified events portfolio for the Developer Platform, spanning flagship moments, owned events, sponsored/third-party events, executive dinners, pop-up experiences, and field activations. • Own the developer events strategy • Set the creative bar — Bring a strong point of view on experience design, branding, and storytelling. Every touchpoint — from booth design to keynote content to swag — should reflect Cloudflare's developer-first identity and stand out in a sea of forgettable conference booths. • Set the creative bar • Drive developer acquisition and adoption —You'll define the metrics that matter and hold the team accountable to them. • Drive developer acquisition and adoption • Build and manage the events calendar — Evaluate, prioritize, and manage a global calendar of 50+ events per year. Make disciplined bets on where Cloudflare needs to show up and where it doesn't. • Build and manage the events calendar • Manage budget at scale — Own a significant events budget. Allocate spend across the portfolio with clear ROI frameworks and the ability to pivot mid-year based on performance data. • Manage budget at scale • Lead cross-functional execution — Partner with DevRel (for technical content and speakers), Product (for speakers, launches and demos), Sales (for executive dinners and field events), and Comms (for press and analyst moments) to ensure events are fully integrated into broader GTM motions. • Lead cross-functional execution • Manage vendors and agencies — Oversee relationships with event production agencies, venue partners, AV vendors, and creative contractors. Hold external partners to the same quality bar you set internally. • Manage vendors and agencies • Build and lead a team — Manage and grow a lean team of event professionals. Set the culture, operating cadence, and quality standards for the events function. • Build and lead a team • Innovate the format — The best developer events in 2026 don't look like the best developer events in 2019. Bring fresh thinking on formats: hackathons, build-alongs, AI agent showcases, intimate roundtables, hybrid/digital experiences, and activations that meet developers in non-traditional settings. • Innovate the format • Desirable Skills, Knowledge, and Experience: • 15+ years of experience in events, experiential marketing, or developer marketing, with at least 5 years in a leadership role managing teams and budgets. • Deep experience with developer or technical audiences. You understand what resonates with engineers and builders — and what doesn't. You've run events where the attendees are skeptical of marketing by default, and you've earned their attention anyway. • Taste and creative vision. You have a portfolio (formal or informal) of events you're proud of. You can articulate why specific design, content, and experience choices mattered. You sweat the details — signage, lighting, run-of-show, speaker prep, the food. • Strategic and analytical rigor. You can build a business case for an events portfolio, tie event investments to pipeline and developer acquisition metrics, and make data-informed trade-offs between reach and depth. • Proven ability to manage large budgets ($2M+) with financial discipline and transparency. • Cross-functional leadership skills. You thrive in matrixed organizations and can influence without authority across Product, Sales, DevRel, and Comms teams. • Experience scaling an events function — you've built calendars, playbooks, and teams, not just executed someone else's plan. • Comfort with ambiguity and speed. Cloudflare moves fast. You'll need to operate with a bias for action while maintaining quality. • Background in or strong exposure to product-led growth (PLG) motions • Experience producing hybrid or digital-first event formats
Benefits
• Cloudflare is the fabric of the modern internet, securing and accelerating approximately 20% of all HTTP traffic across 330 cities worldwide. Here, you aren’t just working on a siloed app; you are operating at the epicenter of the AI revolution, helping the world’s most innovative startups deploy LLMs and vector databases at the edge. From pioneering post-quantum cryptography to serving as the "Internet’s First Responder" during global BGP leaks and Zero-Day vulnerabilities, we provide a front-row seat to the future of compute. In our Singapore hub, you’ll join a culture of radical transparency and technical excellence where we prioritize a fast, private, and secure internet for everyone. • The Mission • The Mission • As a Technical Support Engineer Intern, you are the bridge between global customers and our internal product engineers. You will act as a technical investigator, translating complex puzzles into actionable solutions for everyone from solo developers to Fortune 500 enterprises. Your goal is to ensure the "Edge" remains reliable by diagnosing real-world use cases and providing direct feedback to our product teams. This is a high-impact, cross-functional role where your insights don’t just solve tickets; they actively shape the development of Cloudflare’s future product suite. • Forget the "intern" stereotypes—this is a 12-week intensive designed to turn students into world-class engineers. You will skip the coffee runs and dive straight into rigorous, hands-on training that bridges the gap between classroom theory and massive-scale infrastructure. Through close mentorship and job-shadowing, you’ll tackle the same complex troubleshooting as our full-time staff, gaining deep proficiency in networking, security, and serverless compute. You will leave Cloudflare not just with a line on your resume, but with a battle-tested portfolio of skills that will set you apart in the global tech talent pool. • What You’ll Do: Technical Impact & Growth • Deep-Dive Investigations: Move beyond surface-level fixes. You will troubleshoot complex networking, security, and performance issues using the same tools our core engineers use. • Deep-Dive Investigations: • The AI Frontier: Help customers operate and optimize Cloudflare Workers AI, exploring how LLMs and vector databases operate at the edge. • The AI Frontier: • Master the Stack: Gain battle-tested experience with Layers 3, 4, and 7. You’ll live in the command line using curl, dig, mtr, and openssl to diagnose global traffic patterns. • Master the Stack: • Cross-Functional Exposure: Beyond support, you’ll shadow senior engineers, contribute to product runbooks, and provide direct feedback to Product Management to shape the future of our features. • Cross-Functional Exposure: • High-Velocity Learning: Experience the thrill of a high-growth environment where new features ship daily and the scale is measured in petabytes. • High-Velocity Learning: • Available for a full-time minimum 12-week internship, working from our Singapore office 3-5 days a week between July - December.
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