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temporal

temporal - Manager, Developer Advocacy (APJ)

Singapore3d ago
In OfficeAPACSoftwareDeveloper AdvocateCoachingTemporalCustomer Engagement

Requirements

• Experience in developer advocacy, solutions engineering, developer education, or community work, ideally at a developer-focused or enterprise software company. You’ve worked on both sides: reaching developers in the broader community and working with engineering teams inside large customers. • Experience managing people, or you’re ready to take that step. Bonus if you’ve led a team spread across multiple time zones. • Real technical depth. You can build things, demo them, give a talk, and answer hard questions from experienced engineers. • You like running programs that work the same way every time. You’re organized about requests, priorities, and following through on commitments. • You’re comfortable working with Marketing, Sales, SAs, Dev Success, and Product, and you can explain how technical work leads to business results. • You’ve worked across different cultures and markets, and you know APJ isn’t one audience. • You care about helping developers, and you’d rather build trust than push a product. • Experience with durable execution, workflow orchestration, or distributed systems (Temporal especially) is a big plus.

Responsibilities

• Hire, coach, and support a team of Developer Advocates spread across the region. Set priorities, then trust them to adapt to their own markets and audiences. • Decide how the team splits its time between community and customer work. Sort incoming customer requests by deal size, stage, and strategic value, and make the tough calls when there’s more demand than people, without letting community work get pushed aside. • Work with Marketing to plan where we show up in APJ: which conferences to speak at and which meetups to start or support. • Create and translate content that developers in the region will use, like talks, tutorials, blog posts, videos, sample apps, and livestreams. • Find the people in local communities who care about the problems Temporal solves and help them lead, contribute to open source, and spread the word. • Track whether it’s working: are more developers signing up, trying Temporal, and sticking around? • Own DevDays, our onsite customer engagement program, in APJ from start to finish. Work with the Global DevDays lead to tailor each one to the customer’s use cases. • Spot the engineers inside each account who could become champions, and make sure someone follows up with them. • Take what you hear from developers and customers back to Docs, Education, and Product, especially around localization and what different markets need.

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