Ylopo - Social Media Community Manager
Requirements
• Strong understanding of major social media platforms • Experience growing and managing social accounts • Familiarity with AI/LLM tools for content creation • Strong written and verbal communication skills • Highly organized and detail-oriented • Comfortable managing multiple moving pieces simultaneously • Ability to work quickly and efficiently • Strong follow-through and accountability skills • Familiarity with residential real estate industry trends and terminology • Team-oriented and easy to work with • Experience editing short-form video content • Experience with Canva, CapCut, Adobe Express, or similar tools • Experience with social scheduling/reporting tools • Familiarity with influencer or ambassador coordination • Understanding of viral/social-first content strategies • Experience repurposing content at scale • What Success Looks Like • The ideal person for this role: • Keeps projects moving without needing constant oversight • Uses AI to dramatically improve efficiency and output • Understands how to create authentic, engaging content • Notices when things are slipping through the cracks • Helps create accountability without creating friction • Can coordinate across multiple people and departments • Understands how different social platforms work • Can turn one piece of content into dozens of usable social assets
Responsibilities
• 1. Content Creation & Social Posting • Turn client interviews and video testimonials into: • short-form clips • YouTube descriptions/titles • Publish and schedule content across: • Maintain organized content calendars and publishing schedules • Repurpose long-form content into multiple short-form assets • 2. AI-Assisted Content Production • Use AI tools such as: • other AI-powered creative tools • Create graphics, thumbnails, captions, summaries, and post variations using AI • Build efficient workflows for scaling content production • Stay current on emerging AI content tools and trends • 3. Community Management & Brand Monitoring • Monitor social platforms for: • client mentions • engagement opportunities • comments and conversations • Help engage with the community across platforms • Surface client wins, testimonials, and noteworthy moments to the marketing team • Help strengthen relationships within the Ylopo community • 4. Ambassador Coordination & Accountability • Work alongside Ylopo ambassadors, influencers, and internal contributors • Help ensure agreed-upon content is being posted consistently • Track posting activity and participation • Follow up with ambassadors and team members when deliverables are missing • Maintain organized reporting around participation and activity levels • Help coordinate collaborative content initiatives across teams • 5. Reporting & Analytics • Track social performance metrics and engagement trends • Help identify which content formats are performing best • Organize reporting dashboards and posting accountability • Help leadership understand: • what’s underperforming • where opportunities exist • Ensure projects and campaigns stay on track
Benefits
• a commitment to personal development, • guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, • excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, • team building events, team lunches/ happy hours, and other company wide events • a supportive, caring environment dedicated to continuous learning and growth.
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