openai - Technical Program Manager, Global Programs — Applied AI Engineering
Responsibilities
• Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking. • Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments. • Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution. • Lead the design of reusable technical industry workshops—including agendas, demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams. • Work with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate technical readiness, launches, and go-to-market execution. • Own the roadmap, quality, and lifecycle of API and industry demos, technical blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities. • Design and run field-wide technical campaigns in collaboration with AIE, Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption. • Own and improve AIE’s internal operating mechanisms and tooling—including intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities. • Bring at least 10+ years of technology-industry experience, with a track record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, independent software vendors (ISVs), or consulting firms is preferred. • Have driven technical sales motions and field-wide campaigns with measurable customer adoption or business results. • Bring strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs, with experience scoping use cases and shaping technical demos, prototypes, workshops, or reference implementations with engineers. • Can turn customer and field signals into a clear industry point of view, distinguish repeatable needs from one-off requests, and prioritize investments. • Have experience partnering with hyperscalers or technology ecosystems on joint solutions, technical enablement, or go-to-market programs. • Have built and managed internal workflows or tooling that teams use day to day. Use automation and AI-powered business intelligence (BI) tools to reduce manual work, build dashboards, define success metrics, and turn adoption and program-performance data into decisions. • Have led large-scale global initiatives from initial design through multi-region rollout and ongoing operations, balancing shared standards with local needs. You navigate ambiguity, influence without formal authority, and communicate clearly with technical, field, partner, and executive audiences across regions and functions.
Benefits
• $251K – $280K • Offers Equity • The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. • More details about our benefits are available to candidates during the hiring process. • This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: we have set up limits for applications across roles. Candidates may not apply more than 5 times in any 180 day span. • Please enter your legal name exactly as shown on your government-issued ID. This helps keep records accurate for later hiring steps. • or drag and drop here • We may provide immigration and sponsorship support to new employees based on their unique circumstances. • Please share anything else you want us to know, such as your motivation to apply or additional context for your application. • Applicant Arbitration Agreement • I acknowledge that I have opened, read, and understood the Arbitration Agreement. I understand that by submitting my application, I am agreeing to be bound by the terms of the Arbitration Agreement. • OpenAI is not seeking, nor should you disclose, any information that may be subject to confidentiality obligations to third parties, including but not limited to, your current employer. • I confirm I have read the above. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT