Patsnap - Strategic Account Manager
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Responsibilities
• Own and grow a portfolio of enterprise and key accounts, driving revenue through renewals, upsell, cross-sell, and strategic expansion • Build and maintain trusted relationships with C-level and senior stakeholders, acting as a strategic advisor rather than a transactional seller • Lead executive business reviews, account planning sessions, and quarterly business reviews (QBRs) to align Patsnap’s value with customer priorities • Develop deep understanding of your customers’ IP strategy, R&D workflows, and commercial objectives, tailoring solutions to enterprise needs • Identify and develop new opportunities within existing and target enterprise accounts, particularly within industries such as high tech, energy, manufacturing, legal, education, automotive and more. • Manage complex sales cycles involving multiple stakeholders, long decision timelines, and enterprise procurement processes • Partner cross-functionally with Product, Solutions Consulting, Customer Success, and Leadership to drive customer outcomes and resolve escalations • Maintain accurate pipeline management and forecasting using a data-driven, disciplined sales approach • Stay up to date on Patsnap’s product capabilities and clearly articulate value at an executive and business-outcome level • Consistently meet or exceed revenue targets and key performance indicators
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