Modulr - RevOps Director

London3w ago

In Office Director EMEA Fintech Payments Director of Operations B2B Team Management Salesforce SQL Account Management

Requirements

• 7+ years in Revenue Operations, Sales Operations, or GTM Strategy, in a B2B environment • Proven experience in a fintech, payments, or enterprise SaaS company – you understand complex sales cycles, API-led products, and partner or channel models • Deep, hands-on expertise with CRM platforms (HubSpot and/or Salesforce) – you can build, break, and fix these systems yourself, not just manage vendors who do • Strong command of revenue analytics: SQL or equivalent, BI tooling and financial modelling in support of forecasting and capacity planning • Proven ability to present data-driven revenue stories to ExCo and Board-level audiences with clarity and conviction • A track record of hiring and developing RevOps talent; you build teams, not just processes • Experience with revenue intelligence platforms • A background spanning both Marketing Ops and Sales Ops – you understand the full funnel

Responsibilities

• GTM architecture & revenue systems • Own the end-to-end revenue technology stack – CRM, marketing automation, sales engagement, revenue intelligence, and data infrastructure – ensuring every system is integrated, clean, and actionable • Design and enforce a single source of truth across Sales, Account Management, Partnerships and Marketing so that pipeline data, forecasts, and performance metrics are consistent across all teams • Implement AI-powered lead scoring, intent signals, and predictive pipeline management to replace gut-check forecasting with model-driven confidence • Forecasting, analytics & revenue intelligence • Build and own Modulr’s revenue forecasting model, with commit vs. upside accuracy within ±5% on a rolling 90-day basis. • Define and govern the canonical GTM metrics: pipeline coverage, CAC, LTV:CAC, NRR, win rates by segment and channel, time-to-close, and multi-touch attribution • Deliver real-time insights that connect pipeline activity to revenue and financial forecasts • Run monthly revenue reviews and QBRs with rigour, identifying leading indicators of risk and opportunity before they appear in the numbers • Process design & GTM alignment • Own the go-to-market playbook: lead routing, territory design, pipeline hygiene standards, handoff protocols and the renewal and expansion motion • Drive sales capacity planning and headcount modelling in partnership with Finance • Design onboarding and enablement infrastructure so new sellers ramp in under 90 days • Leadership & cross-functional influence • Serve as the connective tissue between commercial functions, translating GTM strategy into operational reality • Manage and grow a RevOps team, building a culture of rigour, speed, and continuous improvement • Present to the ExCo on revenue performance, GTM efficiency, and operational health • AI & automation-first operations • Deploy AI agents and workflows across the entire revenue lifecycle, including for data enrichment, lead qualification, pipeline hygiene, and workflow automation – transforming the way RevOps operates • Champion the use of agentic AI tools across all revenue functions – and drive adoption through training and enablement

Benefits

• Bonus - Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. • Bonus • Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. • Wellbeing app - confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. • Wellbeing app • Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. • Holidays • Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. • Learning opportunities • Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. • Company-Wide Events • Bike to work / E-bike scheme • ModInclusion • At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. • By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.