Manage data, systems, and integrations across critical business platforms, including Salesforce and Support Systems.
Own and maintain system integrations (such as IronClad) that interface with Salesforce, ensuring stability, accuracy, and performance.
Serve as the implementation lead for Salesforce integrations, including Support Systems and Jasper, overseeing installation, testing, monitoring, and maintenance.
Run regular validation, reconciliation, and accuracy checks on all integrations.
Partner with stakeholders on design, scope, testing, and rollout of new integrations.
Oversee system enhancement requests through a structured intake, prioritization, and change management process, including evaluating business impact, coordinating approvals, and maintaining a transparent backlog.
Provide timely, solutions-oriented support for internal users, including troubleshooting system issues, resolving access challenges, and managing account updates or reassignment.
Ensure data integrity, reporting accuracy, usage tracking, and pricing governance across systems.
Support commission processing and data validation processes.
Create dashboards and reporting tools to support business decision-making.
Document all systems, processes, workflows, and configurations to ensure operational continuity and knowledge transfer.
Proactively evaluate current system architecture and recommend scalable, best-practice solutions that support long-term business growth and efficiency.
Benefits
Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
Career and skill development resources to help advance your career and personal growth.
A mission-driven environment where your work makes a measurable impact on the real estate industry.