NICE - Commercial Business Partner, International

United Kingdom - London4mo ago

Remote Mid NA Software Solutions Architect Controller Assistant Controller Interaction Designer HR Business Partner Close Reporting Contract Review Risk Assessment Financial Analysis

Requirements

• Strong English communication skills • Experience in multimodal user experience • Understanding of Natural Language Understanding/Processing concepts • Minimum of 3 years conversation/UX design experience • Leadership role with responsibilities for creating dialog flows and scripts, defining intents and user journeys, leading workshops on conversation design.

Responsibilities

• Create dialog flows and scripts • Define intents and user journeys • Lead conversation design workshops • Develop assistant personas • Deliver partner enablement activities • Support onboarding and solution delivery • Serve as a subject matter expert in conversational design

Benefits

• Enjoy NICE-FLEX! • Enjoy NICE-FLEX! • At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. • NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. • Requisition ID: 9731 • Reporting into: Senior Director – Professional Services • Reporting into: • Role Type: Individual Contributor • Role Type: • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.