paddle - Senior AI Engineer (GTM)

• Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritisation and buying-signal detection • Develop and deploy agentic workflows for use cases such as account research, outbound personalisation, call summarisation and CRM hygiene • Write production-quality code and build the integrations, data pipelines and services required to take solutions from prototype to reliable daily use • Optimise systems for quality, latency and cost through evaluation, prompt design, model selection, routing, caching, context management and token optimisation • Establish practical patterns for building AI systems at Paddle, including monitoring, guardrails, documentation and clear measures of business impact • We'd love to hear from you if you: • Have strong software engineering experience and can independently take a problem from technical design through to production; Python and SQL experience would be particularly relevant • Have hands-on experience building applications with large language models, APIs, retrieval systems, agents or other applied AI technologies • Understand how to evaluate and operate AI systems in production, including managing hallucination risk, latency, reliability, context limits and variable model costs • Are comfortable working with structured and unstructured data, building integrations and turning information from multiple sources into useful systems • Have an interest in commercial problems and can understand concepts such as ICP, segmentation, pipeline, buyer intent and sales workflows; direct GTM experience is beneficial but not essential • Enjoy working directly with the people who use what you build, are comfortable with ambiguity and can balance speed, quality, and long-term maintainability • Everyone is welcome at Paddle • At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. • Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. • Paddle Together - “None of us, is as smart as all of us” • Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” • Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”