Arcesium LLC - Site Reliability Engineer
Requirements
• +2 years of experience in a Site Reliability Engineering (SRE), DevOps, or Production Engineering role, with a deep understanding of SRE principles and best practices. • Site Reliability Engineering (SRE), DevOps, or Production Engineering role • Incident management expertise, including triaging, escalation, and resolution of high-severity outages. • Proficiency in at least one coding language (Python or Java) for automation and debugging. • Hands-on experience in Kubernetes (K8s) for managing and orchestrating containerized applications. • Cloud experience (AWS preferred) with exposure to key services like EC2, S3, Lambda, and CloudWatch. • Excellent communication skills to articulate technical challenges and solutions effectively. • Strong troubleshooting and problem-solving skills, with experience diagnosing complex production issues. • Ability to stay calm under pressure, multitask, and prioritize effectively in fast-moving environments. • Fluency in English (spoken and written) is required. • Must have the legal right to work in the country. • Experience with Terraform or CloudFormation for infrastructure-as-code. • Experience with monitoring tools (e.g., Datadog, Prometheus, Grafana) • Familiarity with web application architectures and best practices. • Exposure to CI/CD pipelines and DevOps workflows.
Responsibilities
• Incident Management: Serve as a primary contact and leader for incidents and critical issues impacting our platform during NY business hours. Take ownership of incidents, drive effective communication, and facilitate swift resolution by collaborating with relevant engineering teams. • Incident Management: • Proactive Monitoring & Analysis: Continuously monitor the health and performance of our applications and infrastructure. Analyze trends, identify potential risks, and proactively implement measures to prevent incidents and improve overall system reliability. • Proactive Monitoring & Analysis: • Troubleshooting & Problem Solving: Troubleshoot complex technical issues across various layers of the stack (application, infrastructure, network). Utilize your analytical skills and technical expertise to identify root causes and implement effective solutions. • Troubleshooting & Problem Solving: • Collaboration & Communication: Work closely with engineering, development, and operations teams to ensure seamless collaboration during incident response and in proactive reliability initiatives. Communicate effectively with stakeholders at all levels, providing clear and concise updates on incidents and system status. • Collaboration & Communication: • Automation & Optimization: Identify opportunities to automate tasks, improve operational efficiency, and enhance the resilience of our systems. Develop tools and scripts as needed to streamline processes and reduce manual intervention. • Automation & Optimization: • Continuous Improvement: Contribute to the ongoing development and improvement of our SRE practices, tools, and processes. Share your knowledge and expertise with the team to foster a culture of learning and growth. • Continuous Improvement:
Benefits
• Flexible work arrangements (hybrid model) and a casual dress code • Opportunity to work on challenging projects in a dynamic, global environment • Continuous learning and development opportunities • Collaborative and innovative work culture • Competitive compensation and benefits package • Modern and comfortable office located at Avenida da Liberdade (Lisbon) • Arcesium's Personal Data Privacy Notice for Candidates is linked here. • Recruiting SecurityEmails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at [email protected] (US/UK), [email protected] (India) or [email protected] (Portugal/Sweden). • Recruiting Security
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