checkout.com - Manager, Operations and Strategy (CEO Office)

• Act as a Professional Problem-Solver: The individual will take ownership of complex, ambiguous business problems and use a first-principles, data-driven methodology to find the root cause and build a solution. ● • Execute, Analyze, and Automate: The individual will begin by personally executing existing processes to understand their flaws. They will then redesign, optimize, and implement new, automated workflows to enhance speed, efficiency, and quality. • Own Data Collection & Analysis: The individual will identify the correct metrics, own the data collection process, and build the dashboards necessary to provide a clear, data-backed view of progress, bottlenecks, and performance to leadership. • Drive Cross-Functional Execution: The individual will lead and manage high-priority, cross-functional projects from end-to-end, such as deploying new systems or coordinating new processes across teams like People, Product, and Engineering. • Inform Strategy with Bottom-Up Insights: The individual will use their ground-level data and process insights to feed actionable information back to leadership, helping to inform strategic decisions with a clear view of our execution capabilities. • Manage Program Reporting (Automation-First): The individual will handle project and program tracking with a primary focus on automating this reporting, not just administrating it. • Role overview | Desired Background, Core Competencies: • Professional Experience: Multiple years of experience in influential, ideally cross-functional roles, in fast-paced, high-performance environments • Background: Formative experience in STEM studies, high-level Manufacturing, or Professional Services (e.g., Management Consulting, Investment Banking) is valued but not essential. • Elite Problem-Solver: The individual must be a world-class, structured problem-solver. They navigate ambiguity with process and first-principles thinking, not just by pattern-matching. We will test this heavily. • Relentless Executor: The individual has a "get it done" mentality and a proven ability to execute and implement solutions themselves. We are looking for "doers" who can build the plan and then make it happen. • Data-Driven: The individual is highly comfortable with data. They know how to find it, analyze it, and use it to build a business case, justify their conclusions, and drive decisions. • Growth Mindset: This individual is ambitious, intellectually curious, and approaches work with a dedicated, results-driven attitude. • Collaborative: The individual is a natural team player who can collaborate effectively with diverse, cross-functional stakeholders and influence outcomes without formal authority. • Education: Whether though further education or early entrepreneurial or operational experience, the successful candidate will have set high standards from early on in their career