coinhako - Middle Office - Operational Risk Assistant Manager/Manager
Requirements
• Bachelor’s degree in Business, Finance, Risk Management, or a related discipline • 6 - 8 years of experience in Operational Risk (Line 2), Internal Audit, or Business Controls within Financial Services or Fintech • A solid understanding of the "Three Lines of Defence" model and how to apply it pragmatically in a fast-scaling startup environment • Previous experience in a "builder" capacity—taking a high-level framework and operationalizing it into daily workflows and departmental registers • Strong knowledge of the Singapore regulatory environment, including MAS Guidelines on Risk Management Practices and Technology Risk Management (TRM) • An analytical mindset with the ability to categorize complex, often technical risks (e.g., smart contract risk, custody risk) into clear, manageable categories • High level of professional integrity and the "backbone" to challenge existing processes and senior stakeholders where necessary
Responsibilities
• Define and implement the Operational Risk Management (ORM) framework within the Company (Please note that this role excludes setting up TRM and BCM) • Partner with department heads (including Front office, Operations, Compliance Technology, Custody, and Finance) to perform initial risk identification and categorization, ensuring a consistent taxonomy across the firm • Drive the Risk & Control Self-Assessment (RCSA) process, providing independent challenge to the "first line" on the effectiveness of their controls • Establish and monitor Key Risk Indicators (KRIs) to provide early warning signals of operational friction or platform vulnerabilities • Manage the end-to-end incident reporting process, performing root-cause analysis (RCA) on operational failures or "near-misses" and tracking remediation actions • Conduct periodic re-evaluation of departmental risk profiles to ensure they remain accurate as our product suite and the regulatory landscape evolve • Prepare comprehensive risk dashboards and reporting for senior management and relevant risk committees
Benefits
• Friendly and fun start-up work culture • Convenient work location located in the heart of CBD area • Generous annual leaves on top of national holidays • Medical coverage including GP, Specialist, TCM, and more • Self-care benefits and exciting fitness workshops/webinars • Vibrant office with a well-stocked pantry • Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us • By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.
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