dailypay - Strategic Implementation Manager
Requirements
• Extensive SaaS Expertise: 6+ years of experience in SaaS implementation, ideally within early-stage products, markets, or rapidly growing companies. • High-Stakes Relationship Management: Proven ability to manage demanding strategic accounts and influence both operational and C-level stakeholders. • Advanced Technical Proficiency: Hands-on experience with sFTP automation and API builds, including log review, troubleshooting, and data validation. • Quality Assurance Leadership: Demonstrated experience leading unit testing, UAT, and complex data validation processes to ensure system integrity. • Strategic Communication: Excellent written and presentation skills, with the capacity to manage priorities and remain flexible in a changing environment. • System Knowledge (Nice to Haves): Working proficiency in Excel and Google Suite; experience with Dell Boomi or HCM, Payroll, and Time Management systems is preferred. • System Knowledge: Working proficiency in Excel and Google Suite; experience with Dell Boomi or HCM, Payroll, and Time Management systems is preferred.
Responsibilities
• Lead Strategic Integrations: Direct the technical aspects of DailyPay integrations for our most high-profile, strategic customers. • Execute Deep Discovery: Perform comprehensive discovery sessions and build robust documentation to capture complex implementation requirements. • Design Unique Technical Solutions: Conduct technical research to provide bespoke solutions for intricate and non-standard customer integrations. • Support Strategic Sales: Work hand-in-hand with the Sales team to assist with high-level pre-sales discussions and technical scoping. • Mitigate Complex Risks: Proactively identify, manage, and mitigate project risks to ensure seamless delivery for high-stakes accounts. • Influence Product Development: Suggest new features and functionality based on implementation experience and direct feedback from our largest customers. • Master Internal Processes: Become a specialist in our product suite, configuration options, and internal workflows to ensure technical excellence. • Ensure Seamless Handoffs: Coordinate closely with Operations and Support teams to transition implementation details and nuances during the post-launch handoff.
Benefits
• New York City$115K – $150K • Offers Equity • Offers Bonus • Remote, Premium$104K – $136K • Offers Equity • Offers Bonus • Remote, Standard$99K – $130K • Offers Equity • Offers Bonus • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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