New Era Technology - Product Delivery Developer Project Manager – Telephony
Requirements
• 2-4 years’ experience as a technology Project Coordinator • 8-10 years’ experience using PC in business environment including MS Office • Exposure to technology in the financial industry is a plus • Exposure to Monday.com is a plus • To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • WORKING CONDITIONS & PHYSICAL DEMANDS: • Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. • Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). • Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. • WORK ENVIRONMENT: Remote • WORK ENVIRONMENT: • PHYSICAL DEMANDS: • PHYSICAL DEMANDS: • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com
Responsibilities
• Track project deliverables related to the implementation of Zoom phone per branch and updating the status of deliverables in a centralized repository • Manipulate and upload spreadsheets and submit webforms, including those used as data input for Zoom implementations; quality-assure data sets to ensure accuracy / data integrity • Participate in various project meetings with, or on behalf of, the CLIENT’S Product Delivery Manager • Actively track daily deployments; track issues and mitigations • Assess deployment process and offer suggestions for process improvement • Research any opportunities to improve the project’s Monday.com repository and where applicable, participate in the hands-on administration of the tool • Back-up / Back-fill CLIENT’S Product Delivery Manager under certain circumstances (where possible, these scenarios will be planned). • COMPETENCIES: • Highly Proficient in Monday.com (Required) • Minimum Beginner-Level Experience in Applying and/or Developing AI to Solve Problems (Required) • Strong Technical Problem-Solving Skills, with Strong Fundamentals in Data Networking (Required) • Proficiency in Excel and PowerPoint (Required) • Experience with Tableau dashboarding (Preferred but not Show Stopper) • Telephony experience • Strong focus on accuracy and attention to detail • Excellent communication skills (verbal and written) • Proficient time management skills; sense of urgency • Ability to track individual deployments across multiple branch locations in a single day • Ability to work in a fast-paced environment and adapt process changes mid-stream • Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
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